Jump to content
LaunchBox Community Forums
Artieag

Critical Error message - can't launch 9.10 after downloada

Recommended Posts

I Just tried to download 9.10 and received a critical error message - LB/BB will no longer launch,  Error message contains  

PLease help!

FYI - using win 7

Quote

 

 

Share this post


Link to post
Share on other sites

I just tried to re-download another LB file and as soon as I tried to add my BB license, the whole thing crashed. Thoughts.

I have LB/BB running on multiple machines in my home arcade, not sure if that is somehow triggering an issue here.

 

Best,

 

Arthur

 

Share this post


Link to post
Share on other sites

@Artieag Unfortunately this means the license you are using is reported to be a pirated license. If you feel this is an error please email support@unbrokensoftware.com 

If it is not an error we invite to delete the license.xml and continue to use a free version or support the developer by purchasing a valid license. 

 

Share this post


Link to post
Share on other sites
1 minute ago, Artieag said:

Thanks it is totally an error!!!  good to know.

I would email support then and explain the situation. If valid they would be able to confirm your purchase. Unfortunately this license has been reported as being shared/pirated. 

Share this post


Link to post
Share on other sites

Just to clarify, there are no errors. Only licenses that are pirated, but it's not always the fault of the end user. In this case, it was a hard drive seller.

Share this post


Link to post
Share on other sites

Jason - I send in additional details from my Arthur.rayXXXX email fyi - but I'll check both. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...