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frankiefurter

LAUNCHBOX DEAD after upgrading to 11.6 -

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just updated my install to 11.6 from 11.5 and now the launch process freezes at Populating Games then closes .. had similar issue last week b4 11.5 update. 

tried reinstalling 11.3 over it but same issue. now reinstalled 11.6 again and same issue where it wont load past populating games :{

 

man im going to stop these updating or look for a new FE if they are going to be this volatile 

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upload your log file, if this happened on v11.5 and v11.6 then maybe it is because of pirated license.xml file. Launchbox will exit when populating games playlist if it finds a pirated license

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14 hours ago, frankiefurter said:

just updated my install to 11.6 from 11.5 and now the launch process freezes at Populating Games then closes .. had similar issue last week b4 11.5 update. 

tried reinstalling 11.3 over it but same issue. now reinstalled 11.6 again and same issue where it wont load past populating games :{

 

man im going to stop these updating or look for a new FE if they are going to be this volatile 

11.6 was such a light update with such minimal changes compared to 11.5 that there must be something else involved. Please try rebooting to make sure that's not the issue. If necessary, I can help you troubleshoot the issue if you PM a zip file of your LaunchBox\Data folder. Sorry for the trouble.

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@frankiefurter After reviewing your data files, I can confirm that it is unfortunately an issue with corrupted data. Usually this happens when the LaunchBox process is killed or similar. Your LaunchBox\Data\Platforms\Arcade.xml file is unfortunately corrupted. I haven't checked every file, but I'm guessing that's the only one.

You should have data backups in your LaunchBox\Backups folder. Your best bet is to try restoring one of those data backups.

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oh wow.. ok what is the process to restore from a backup and how were you ale to tell that im corrupted.. just curious what is required if backups dont work? ive attached a screenshot of backup folder but im praying i dont have to start from scratch :{

thanks again

backups.png

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Just now, frankiefurter said:

oh wow.. ok what is the process to restore from a backup and how were you ale to tell that im corrupted.. just curious what is required if backups dont work? ive attached a screenshot of backup folder but im praying i dont have to start from scratch :{

thanks again

backups.png

Unzip the newest one and copy the Arcade.xml to the Launchbox/Data/Platforms folder and start Launchbox. If that doesnt work try the second newest 7z, etc.

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wow im back 😛 .. the last backup of arcade.xml overwrote the corrupt one and so far so good .. whats the best way to avoid this corruption moving forward?

 

really cant thank u enough for this amazing support . looks like i wil be LB life lol

 

 

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5 minutes ago, frankiefurter said:

wow im back 😛 .. the last backup of arcade.xml overwrote the corrupt one and so far so good .. whats the best way to avoid this corruption moving forward?

 

really cant thank u enough for this amazing support . looks like i wil be LB life lol

 

 

Really just to not force kill the process, or shut down the computer without exiting LaunchBox or Big Box. But that's the reason for the backups, just in case that this happens, as you can't always prevent things like this from occurring. We do also recommend regular backups of your LaunchBox folder and the rest of the important data on your computer, as hard drives always die eventually.

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