Darkbarr

I have a brand control 8bitdo model sn30 pro +, and when I want to configure it in launchbox it does not recognize the control, in the other emulators and games this has always worked for me without problems, but in this version 11.6 of launchbox it does not work. I already tried with all the firmware of the gamepad, but I have not achieved anything, I also tried connecting it directly with a cable, it still does not recognize them. I already tried almost everything and I can't solve it.