faulkkev

So stumped on current issue just a few games while in theme using scroll wheel show nothing when selected. Game info below shows up, but for example Golden Tee golf arcade 2002 has blank screen when i move wheel to that game. It plays fine but all other games have an image pop up or even at times a demo.

i got past most of my issue by changing to 3d box at first then realized adding a display order of preference to cover games having varying images etc. Then i had to either delete re-import some games and on almost all i had to rename the game in meta data for some reason what it had before wasn't in the meta data database any longer so i back spaced to delete some of name until it found a match. Now i just need to solve on a few game when scrolling in theme they are blank have no preview or demo screen per say.

Since the upgrade i have games in just about every console/Arcade type not showing art. Even launchbox has blanks but when i select properties and view image there is art? I have tried updating meta data and videos with no success. I don't understand how the application under images is aware of the art but shows blanks on main menu or theme screens. Any ideas how to fix this?

I have tried Unified 1.2 or higher i did run updates can't recall if 1.2 was after the update. I have used retrofresh as well. Ill try default see what happens. in past i used the below and am using that on retrofresh now. Sometimes it stays running for awhile sometimes it doesn't very strange. platform list: platform wheel 1 Games List View vertical wheel 1

After 13.1 update i thought issue was fixed. I ran my arcade for 3 days straight worked like a champ. Today i turned it on and it lasted 10 min tops. This issue seems to have been going on long enough that if it is not a priority for the developers to resolve it should be. Nothing is more aggravating than the arcade locking up all the time especially when nothing loaded on the emulation PC arcade but windows and the associated software to run the games. i have tried different themes and so on with same results it just locks up and when it does half the time i am forced to power down my windows device due to it not wanting to release and show a desktop or kb. I have seen suggestions for changing format types of videos, if they are suspect or flat out don't work with launchbox then why not remove them as supported file types? I am a mild hobbyist regarding arcade/emulation. but none the less i paid for a product that has developed a serious issue going beyond what i would consider an acceptable grace/warranty period. I appreciate all the suggestions i have seen provided and the community, but this issue needs to be resolved. In my opinion the attract mode and lock down feature is the selling point of using bigbox over launchbox standard. With all that said what do you "contributors/development staff of launchbox" need from the community of users affected by this bug to make headway on a solution? Do we need more debug logs? Is there an advanced tracing option we can enabled in a config to enable verbose log capturing, which may help identify why themes are having these issues? Observations of my lock ups: 1. can go for 5 min to 3 days no issues "since 13.1 update" 2. Always locks on a platform while auto scrolling or displaying a game. Never seems to lock up during actual demo platform videos. 3. Lock is almost always hard locked. Even with my wireless kb it often won't let me kill or get out of the locked screen. 4. I have tried a few different themes issue remains. If there are known themes that do no ever exhibit this issue please share as a band-aid until full solutions are available.

I spoke to soon just locked up just took it longer with the delayed settings

So i made this change and so far arcade has been up for 24 hours almost, but this is not ideal. I hope it gives a hint on where the issue is, but i suppose it might crash later im leaving it on for a few days. wait time" to 30 minutes and the "time between movements" to 5 minutes in the attract mode settings

Here is the image after updating retrofresh it ran for about 30min to hour. Then i get this screen also even though you can't tell the screen is light very dimmed down it always goes dim when it locks up. I have to hit my power down button to computer no way it hard locks it 99% of the time.

I can but it will just be a background image of the attract mode and typically is dim if that make sense. Likes to do it on the neo geo screen for some reason the Unified did same thing actually.

let me know if this is what your looking for. In the theme views i have the following. I am new to bigbox and got it looking like i wanted and didn't mess with it beyond adding games and updating content/meta data for last year. platform list: platform wheel 1 Games List View vertical wheel 1

Ill have to look. I installed it saturday and just made it default, so in theory it should be default, but ill have to look to be for sure.

Tried retrofresh theme just to see what happens, that one locks up in under 30 minutes now.

I have same issue. Started recently, but i didn't notice until version 13. Theme unified or unified redux runs sometimes for hours then locks screen and won't respond to anything, funny thing tends to do it on neo geo screen most of time. Not sure related just observation. So i tried retrofresh and that one usually won't run for more than 20 min or so and does same thing. I don't see errors on screen due to lock and event log is fairly clean. The debug logs do have something about stopping attract mode and various events, logs seem to vary on what is flagged as error. Super frustrating can't keep bigbox running. I thought it was my windows 11 now i don't believe that is the case. My hardware isn't this issue i have way more hardware than the games will ever use and if i leave it on desktop doesn't lock up. I have no fix at this time that has worked.

Im using unified 1.2. My hardware is windows 11 amd 16 core cpu 32gig of ram ssd drive radeon 5500 xt series video card lcd monitor 1080p capable joysticks and controllers via ipac and optical cards for track ball.

I have used same theme for over a year and until recently had no issues or very minor ones. Lately "i suspect after update to 13.0", when i fireup the arcade bigbox runs theme in attract mode for usually hours then hard locks. When i see it usually the screen has distorted pic or missing something and won't respond to any controller/buttons on board. Even my hidden button to close bigbox doesn't work. I usually have to hit the shutdown hidden key connected to my pc mother board or turn on my kb "wireless" and do a ctrl alt delete. i have updated themes, ran game updates for meta data and media "even though that shouldn't matter", nothing is working. Anyone else encountered this issue, i have checked my pc "windows 11" for any screen lock, sleep etc features all are turned off. Also pc works fine if i use a kb so i am highly convinced issue is bigbox related or maybe theme related. I tried changing theme view but that didn't seem to work. I have not went to a different theme yet, but i believe i am using unified redux or the non 16 by 9. at the moment. I am new to launchbox/bigbox only a year of use, so i found a theme back then liked it and left it so it is possible that is the issue.