rfederer

In the Data folder, I tested the 8 "clean" files with the 10 "post-launch" files. The error always comes back: when renaming ".old". However, in this Data folder, there is also a "Platforms" folder: - in the clean version, there is no file inside - but in the post-launch version, there is a file It's this file that's causing the problem, in any case: - if I leave it, the error message appears and LaunchBox crashes - if I rename it to ".old", LaunchBox launches perfectly

In Settings.xml, I have the correct spelling (I didn't need to change it): <GogAutoImport>Off</GogAutoImport>

Amazingly, it worked, and I was able to add games. Then I restarted, and I got a new error message: App: LaunchBox Version: 13.21 Theme: NOT SET Type: System.NullReferenceException Site: System.Collections.Generic.Dictionary`2[System.String,System.String] GetAllApplicationPaths() Source: Unbroken.LaunchBox.Windows at Unbroken.LaunchBox.Windows.Integrations.Gog.Gog.GetAllApplicationPaths() at CodeProducerWatcher.FindDataSchema(CodeProducerWatcher) at Unbroken.LaunchBox.Windows.Data.DataManager.PostMetaProcessor() at RepositoryHelperWatcher.FindDataSchema(Object, RepositoryHelperWatcher) at Unbroken.LaunchBox.Windows.Data.DataManager.MoveMetaProcessor(Boolean isvalue, Boolean containstoken) at TagEventWatcher.FindDataSchema(Object, Boolean isvalue, Boolean containstoken, TagEventWatcher) at Unbroken.LaunchBox.Windows.Data.DataManager..ctor(Boolean bare, Boolean settingsOnly) at Unbroken.LaunchBox.Windows.Desktop.App..ctor() at Unbroken.LaunchBox.Windows.Desktop.Program.Main(String[] args) Recent Log: 20:07:06 Exception

Great, thanks, I'll try that. I thought I was in the right place to address the request directly to the developers, but there's one more step.

Thank you. But I already answered you previously. This solution doesn't work since I don't have a "Settings.xml" file.

Object reference not set to an instance of an object. App: LaunchBox Version: 13.21 Theme: Default Type: System.NullReferenceException Site: System.Collections.Generic.Dictionary`2[System.String,System.String] GetInstalledAppIds() Source: Unbroken.LaunchBox.Windows at Unbroken.LaunchBox.Windows.Integrations.Gog.Gog.GetInstalledAppIds() at Unbroken.LaunchBox.Windows.Desktop.Processes.Scanning.ScanForInstalledGames() at DicQueue.RateInvalidModel(DicQueue) at LaunchBox.Filter.TokenizerStrategyFilter.ReadTypeInvocation(Boolean& task) at DescriptorInstance.RateInvalidModel(Boolean& task, DescriptorInstance) at Unbroken.LaunchBox.Windows.Desktop.App..ctor() at Unbroken.LaunchBox.Windows.Desktop.Program.Main(String[] args) Recent Log: 21:26:18 Exception >>>>> - Windows 10 - I uninstalled LaunchBox - I ran Ccleaner - I deleted all the registry keys still present - I reinstalled, and when launching the software, the error still appears Please, can you help me? I paid $80 for this software, and I've been waiting 6 months for the correct fix.

Object reference not set to an instance of an object. App: LaunchBox Version: 13.20 Theme: Default Type: System.NullReferenceException Site: System.Collections.Generic.Dictionary`2[System.String,System.String] GetInstalledAppIds() Source: Unbroken.LaunchBox.Windows at Unbroken.LaunchBox.Windows.Integrations.Gog.Gog.GetInstalledAppIds() at Unbroken.LaunchBox.Windows.Desktop.Processes.Scanning.ScanForInstalledGames() at MerchantVisitor.RunInvalidIndexer(MerchantVisitor) at LaunchBox.Visitors.StateService.CancelMultipartRecord(Boolean& reference) at PolicyInfo.RunInvalidIndexer(Boolean& reference, PolicyInfo) at Unbroken.LaunchBox.Windows.Desktop.App..ctor() at Unbroken.LaunchBox.Windows.Desktop.Program.Main(String[] args) Recent Log: 10:25:12 Exception >>>>> - Windows 10 - I uninstalled LaunchBox - I ran Ccleaner - I deleted all the registry keys still present - I reinstalled, and when launching the software, the error still appears Please, can you help me?

Hello, I've been doing a bit of computing for 30 years, and I've never seen such a bug! How is this possible please? I uninstalled, cleaned the registry with Ccleaner, but the bug appears with all versions: 13.17, 13.18 and 13.19 (new version of the day). I remind you that I paid almost 100 $ for software that doesn't work!

Hello, Thanks for your answers. I put on "Off", but nothing works, the bug is constant. Worse: - I uninstalled LaunchBox - I ran Ccleaner - I deleted all the registry keys still present - I reinstalled, and when launching the software, the error still appears Please, can you help me?

Object reference not set to an instance of an object. App: LaunchBox Version: 13.18 Theme: NOT SET Type: System.NullReferenceException Site: System.Collections.Generic.Dictionary`2[System.String,System.String] GetAllApplicationPaths() Source: Unbroken.LaunchBox.Windows at Unbroken.LaunchBox.Windows.Integrations.Gog.Gog.GetAllApplicationPaths() at DescriptorPropertyWriter.MoveIdentifiableObserver(DescriptorPropertyWriter ) at Unbroken.LaunchBox.Windows.Data.DataManager.CalcSessionVisitor() at PublisherAccountWriter.MoveIdentifiableObserver(Object , PublisherAccountWriter ) at Unbroken.LaunchBox.Windows.Data.DataManager.RegisterSessionVisitor(Boolean isparam, Boolean isresult) at InitializerTokenizerWriter.MoveIdentifiableObserver(Object , Boolean isparam, Boolean isresult, InitializerTokenizerWriter ) at Unbroken.LaunchBox.Windows.Data.DataManager..ctor(Boolean bare, Boolean settingsOnly) at Unbroken.LaunchBox.Windows.Desktop.App..ctor() at Unbroken.LaunchBox.Windows.Desktop.Program.Main(String[] args) Recent Log: 18:42:06 Exception >>>> Windows 10 Please, do we have to wait for a fix or is there a workaround for this bug?

Is it possible to get a refund?

Please, what to do?

Hello, Thanks for the answer. "Odd there is not Settings.xaml in your \Data folder. Can you open that folder and post a pic of the contents?" I said it, once the bug appeared, I uninstalled everything, to reinstall again. Attached, two screenshots. "Also, did you try to turn of the option directly in LB settings as mentioned by Cbeats post? Just asking as you made no mention of trying that." I can no longer launch the application, so I can't access the software settings. "There is a new stable release of LB 1 (version 13.18) try updating. There were some GOG fixes, but not sure if they would address your issue. It is worth testing though." So I just uninstalled 13.17, to reinstall 13.18, and here is the bug has completely changed: *************************** Object reference not set to an instance of an object. App: LaunchBox Version: 13.18 Theme: Default Type: System.NullReferenceException Site: System.Collections.Generic.Dictionary`2[System.String,System.String] GetInstalledAppIds() Source: Unbroken.LaunchBox.Windows at Unbroken.LaunchBox.Windows.Integrations.Gog.Gog.GetInstalledAppIds() at Unbroken.LaunchBox.Windows.Desktop.Processes.Scanning.ScanForInstalledGames() at RulesConnection.ReflectAspectPolicy(RulesConnection ) at Unbroken.Adapter.OrderPrinterAdapter.AddInvalidParams(Boolean& spec) at SchemaFactory.ReflectAspectPolicy(Boolean& spec, SchemaFactory ) at Unbroken.LaunchBox.Windows.Desktop.App..ctor() at Unbroken.LaunchBox.Windows.Desktop.Program.Main(String[] args) Recent Log: 09:08:23 Exception ***************************

I paid almost 100 dollars for this software that doesn't work! Please, can someone help me?

Hello, Thanks for the reply. Under \\LaunchBox\Data there is no Settings.xml file ... What to do please?