Dannyboy

Hi all, i my arcade hasnt been on for over a year but was working. i recently turned it back on and started launchbox which prompted for an update which completed sucessfully. When i start bigbox, i am unable to use the joysticks or buttons anymore. I went in Launchbox game controller settings and it seems like non are detected. if i go in windows 10 under game controllers i can see the Xinmotek encoder, there are 2 and in the settings if i press the bottons or move they joystick seems to be detected. anyone know what the problem can be ? pls let me know