Kennerdy

Hey Faeran, Updating to 13.23 beta didn't help with the issues experienced. Very sorry for the dud crash report in my last post but I haven't been getting them (the .net error crash reports that is), just what I sent. I've attached an image of what my Event Viewer errors look like. That being said, I did get a .net error recently but it was for 13.22 (I crashed it to avoid updating to 13.23 again), so I don't think that one is relevant. For the time being, I will just use a fresh version of 13.22 and wait for a future update. Thank you very much for the help regardless.

Updating to 13.23 beta didn't help with the issues experienced. To work around the crashing on 13.22 (from the update to 13.23 and then rolling back), I re-installed a fresh 13.22 and then repopulated with the folders of the original (images, videos, etc) and then used a backup file for the data folder. For the time being, I will just use this version (13.22) and wait for a future update.

Hello! Here is what I have. Both updated 13.23 and the rolled back 13.22 will crash the PC completely when a video is attempting to be played at startup (Screen darkens for approximately 2 seconds, followed by monitor dropping signal and PC rebooting). No crash report is produced with this. This was not an issue when originally on 13.22. By removing the video, it no longer crashes the computer but does hang up on the Big Box logo. Nothing opens up, just the logo. The task manager shows BigBox as an application in the background, but idling more or less. This doesn't progress unless I actively close it (kill it), This doesn't produce a crash report with Bigbox. The windows error report for me mentions the program hangs. This occurs regardless of using a custom theme or the default. Video and audio files have also been removed. I also manually changed the video player in the .xml file. I have tried a fresh install of 13.23 and it opened Big Box without issue after initial setup. WMP was the selected video player. Upon adding in the startup video, Bigbox would again hard crash the computer. Once removing the startup video, this install proceeds to hang up in the same way the other install does. Windows 11 Radeon 780m, 16gb AMD Ryzen 9, 7940HS 64gb DDR4 Attached is the report that Windows provides. I hope it helps. Thank you again to anybody that can help provide a solution and to the awesome people working on this amazing program. Bigbox Crashing.evtx

Thank you very much for the suggestion and information. It's appreciated. I looked through the beta thread and tried rolling back my version to 13.22 but the problem now persists with that version of BigBox as well, This was never an issue prior to updating to 13.23. I have seen the new thread regarding this and will continue to monitor that as well. I will also be posting this information to that thread. Since my post this is what I have found. Both updated 13.23 and the rolled back 13.22 will crash the PC completely when a video is attempting to be played at startup (Screen darkens for approximately 2 seconds, followed by monitor dropping signal and PC rebooting). No crash report is produced with this. By removing the video, it no longer crashes the computer but does hang up on the Big Box logo. Nothing opens up, just the logo. The task manager shows BigBox as an application in the background, but idling more or less. This doesn't progress unless I actively close it (kill it), This doesn't produce a crash report with Bigbox. The windows error report for me mentions the program hangs. This occurs regardless of using a custom theme or the default. Video and audio files have also been removed. I also manually changed the video player in the .xml file. I have tried a fresh install of 13.23 and it opened Big Box without issue after initial setup. WMP was the selected video player. Upon adding in the startup video, Bigbox would again hard crash the computer. Once removing the startup video, this install proceeds to hang up in the same way the other install does. Windows 11 Radeon 780m, 16gb AMD Ryzen 9, 7940HS 64gb DDR4 Attached is the report that Windows provides. Thank you again to anybody that can help provide a solution and to the awesome people working on this amazing program. Bigbox Crashing.evtx

Just as the title says. Click the icon, screen goes dark, PC resets. I thought perhaps it's an issue with the custom theme, deleted all themes besides the default themes. Still no dice. If I delete the startup video I was using, the PC no longer crashes, but it sits on the Big Box logo without advancing into the program (this occurs with or without restoring the deleted themes). I'm pretty frustrated with this as this is the only way I use this program. Any help would be greatly appreciated. Thank you.

I worked around the issue by moving this particular console to "Horizonal View 2". Now it displays properly and hold the view with the "Separate views" option turned on.

Hello, I'm having an issues with Big Box displaying separate views for the different platforms. When I have "Separate views for individual platforms" on, all the platforms correctly hold the view as intended with the exception of one. The Supergrafx seems to only display in text view. I have set a key to change the view but it doesn't change when selecting the horizontal wheel view that I have set up, it exits the view select dialog and keeps it in text view. Other platforms have no issues changing views using this method. If I turn off the "separate views" option, the horizontal view is on by default and Big Box has no issues with displaying the selected platform (Supergrafx) correctly. With that option not select, it also allows changing of the view for Supergrafx using the hotkey without issue. As well, this view for Supergrafx was displaying correctly for the last 3 weeks with the "Separate views" option on", with only having this issue come up yesterday. I haven't worked on this platform specifically for the last 2 weeks (I have moved on to others since). I have read past forum posts regarding Big Box view issues and solutions, such as refreshing images, wheels, etc. None of this seems to resolve this issue. All platforms so far are being made with a horizontal view, with the exception of the Arcade platform which is in wall view (hence why I need the separate views option). I do intend to have other platforms that aren't horizontal, so I'd really like to solve this frustration. This has occurred with an old install of Big Box as well as a fresh install. If anybody has any suggestions, it would be much appreciated. Thank you in advance. Images attached are of the view with setting on, view selection options, and what the theme for that platform should display like (but now only does with separate views turned off).