MB_CC_Manx

Hi guys! I have a question about when does startup video plays. For some context, I have a fairly small library (about 200 games), and BigBox takes about 11 seconds to open. I thought to add an startup video while BigBox loads, but the video starts after the same 11 seconds that takes normally. Is this intended or there is some option that makes that the video begin sooner?

You are right. The app isn’t crashing neither opening. If I open the Task Manager, the BigBox process stays running but doesn’t crash. I think that is related to the video player problem because when I had an startup video, nothing happened. But when I deleted it, at least shows the BigBox logo, but stays stuck with it in the screen. Is there some other way to make a logging that can help to trobuleshoot the problem? UPDATE: I resolved the problem. Ater I updated to Launchbox 12.24, I deleted the startup video while trobuleshooting the problem with BigBox not launching correctly. After that, I updated to Launchbox 12.24 beta 1, but doesn't restore the startup video, thinking that it would still cause problems. Now I restored the startup video and BigBox works flawlessly. So I can confirm that the fix in the beta works. Thakns for the help and the fast fix in the beta!

Hi guys! I´m on Launchbox 13.24 beta 1 and have the same problem with BigBox not starting. I tried with WMP and FFMpeg but neither works. At least in Launchbox, videos works without problem. My specs are: Windows 10 Ryzen 3 3300X RXT 3060 (I updated the drivers today) 16 GB RAM I search for the logs in the event viewer from Windows but I dind´t found anyhting related with Launchbox or BigBox. I'm ready to update with more info if you need and thanks for the work of searching the problem.