MB_CC_Manx

You are right. The app isn’t crashing neither opening. If I open the Task Manager, the BigBox process stays running but doesn’t crash. I think that is related to the video player problem because when I had an startup video, nothing happened. But when I deleted it, at least shows the BigBox logo, but stays stuck with it in the screen. Is there some other way to make a logging that can help to trobuleshoot the problem? UPDATE: I resolved the problem. Ater I updated to Launchbox 12.24, I deleted the startup video while trobuleshooting the problem with BigBox not launching correctly. After that, I updated to Launchbox 12.24 beta 1, but doesn't restore the startup video, thinking that it would still cause problems. Now I restored the startup video and BigBox works flawlessly. So I can confirm that the fix in the beta works. Thakns for the help and the fast fix in the beta!

Hi guys! I´m on Launchbox 13.24 beta 1 and have the same problem with BigBox not starting. I tried with WMP and FFMpeg but neither works. At least in Launchbox, videos works without problem. My specs are: Windows 10 Ryzen 3 3300X RXT 3060 (I updated the drivers today) 16 GB RAM I search for the logs in the event viewer from Windows but I dind´t found anyhting related with Launchbox or BigBox. I'm ready to update with more info if you need and thanks for the work of searching the problem.