So after some exploration... it seems like I can't open armory crate in the same way as you can't get to the desktop. The process is ruining (that's why the controller works, etc) and the button is trying to launch the application. I am guessing that it's also why the volume buttons are not working. They are hot keys to change the windows system volume. I'm that case I need to bind them to big box system volume... I think?