theG3RM

Okay. Got it loading again. tried everything from disabling all non Microsoft applications, to updating from 13.3 to 13.6 when I put a startup video back into (drive)launchbox/videos/ root folder, it started working again. seems pretty silly I can’t remove/change start-up videos at will; unless there is a better procedure to do so? at any rate, played a few games and now received another error (see picture). Some searching on the internet didn’t drum up any clues. I’m thinking I need to revert back to 13.3. Unfortunately, there is no such option. Can anyone else make heads/tails of the error?

@Jason Carr sorry to tag you, however you seem to be the go to guy in times like this. Was curious of your input, and/or thoughts of things I can try. thank you for your time.

attached is the debug file Debug 2023-08-14 08-06-08 PM.log

Thanks for the input I appreciate it. I will certainly add the entire file to the post to make sure we’re not missing something. additionally, should the sync function be something I look into to deactivating to see if it helps?

I've tried two different PCs and it gives me the same issue ( Bigbox is loaded on external hdd ) Tried several different backup files Turned debug to >true< in settings, and the log doesn't make any sense- just names a bunch of games I've never played. &#x200B; Can anyone make any sense of this? Thanks for your time. &#x200B; Excerpt from the debug log: 2023-08-14 08:06:25 PM MarkGamePlatformChanged called: AcroJet (Microsoft MSX2) - PlayCount = 2 2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null 2023-08-14 08:06:25 PM MarkGamePlatformChanged called: () - LastPlayedDate = 1/25/2021 9:14:07 PM 2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null 2023-08-14 08:06:25 PM Game.PlayCount changed from 0 to 3: Aoki Ookami to Shiroki Mejika: Genghis Khan (Microsoft MSX2) 2023-08-14 08:06:25 PM MarkGamePlatformChanged called: Aoki Ookami to Shiroki Mejika: Genghis Khan (Microsoft MSX2) - PlayCount = 3 2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null 2023-08-14 08:06:25 PM MarkGamePlatformChanged called: () - LastPlayedDate = 2/9/2022 1:42:56 AM 2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null 2023-08-14 08:06:25 PM Game.PlayCount changed from 0 to 1: 3D Tennis (Microsoft MSX2) 2023-08-14 08:06:25 PM MarkGamePlatformChanged called: 3D Tennis (Microsoft MSX2) - PlayCount = 1 2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null 2023-08-14 08:06:28 PM DataManager.SaveInternal started. 2023-08-14 08:06:28 PM Saving InputBindings.xml... 2023-08-14 08:06:28 PM Saving GameControllers.xml... 2023-08-14 08:06:28 PM Saving ListCache.xml... 2023-08-14 08:06:28 PM Saving Settings.xml... 2023-08-14 08:06:28 PM Saving UnsyncedChanges.xml... 2023-08-14 08:06:28 PM DataManager.SaveInternal completed successfully. &#x200B;