I’ve run into this a few times as well, and in my case it was almost always related to the image cache or mismatched file names. After updating or moving a platform, LaunchBox can be a bit picky about paths. I usually try a full image cache refresh and then double-check that the media folders match what LaunchBox expects. Also worth checking if the images are assigned to the correct platform or playlist. It’s a bit tedious, but that usually fixes it for me.