SputCade
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SputCade's post in BigBox - missing pane data/image/video in game view was marked as the answer
I poked around in the settings and found that I had Options > Images > Game Image Type set to 'Steam Banner'. I changed it to something more appropriate and the pane in question populated.
I obviously don't have a good grasp on how the Options are organized. I guess I'll have to mess around with them to get more comfortable with them.