Faulting application name: BigBox.exe, version: 13.27.0.0, time stamp: 0x69f20000
Faulting module name: ntdll.dll, version: 10.0.19041.6456, time stamp: 0x7ec9c15d
Exception code: 0xc0000374
Fault offset: 0x00000000000ff489
Faulting process id: 0x1c88
Faulting application start time: 0x01dcee3425a40dc2
Faulting application path: D:\Games\LaunchBox\Core\BigBox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 919ef035-e28d-4828-88e3-b1764950de32
Faulting package full name:
Faulting package-relative application ID:
Above is a record from the event viewer in Windows.
Before recently (maybe a month or two ago), this was never really an issue. I would have BigBox constantly open on my PC, running in attract mode, either on screen or on a different virtual desktop. But usually it would run indefinitely with little to no issues. But now, it'll crash after a few hours. Issue seems to be with a .dll file called "ntdll.dll." Apparently it has something to do with memory corruption, but I'm not entirely sure. Research yielded limited suggestions, but here's what I've tried so far:
Tried reinstalling different past versions of LaunchBox
Deleting a bunch of image files
Clearing image cache
Turning off attract mode
Switching the playback engine to Windows Media Player instead of FFMPEG
Updating GPU driver
Updating .NET runtime
Nothing seems to work.
System Specs:
OS: Windows 10
LaunchBox version: 13.27 (latest as of posting)
Number of games in library: 1300+
Theme: default
8GB RAM
GPU: NVIDIA GeForce GTX 1060 6GB