Hi,
I am posting here because I am a bit worried. I purchased a LaunchBox license last Friday and sent a refund request via email (
[email protected]) on the exact same day. I also followed up yesterday using the support form, but I haven't received any response yet.
I want to make sure my request is processed within the 14-day window. Could an administrator or staff member please help me check my ticket? I can provide my order number and email via private message.
Thank you very much for your help!