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Some videos work some dont


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Hi I have put The videos in the proper directories and they are all MP4 forma and are located in different platforms, not just one they are random order whereas some work and some don't those that don't never work but those that do always work. I tried both VLC and Media ctr I have windows 10, I can watch those outside of BigBox but not inside of bigbox. I open the file through windows explorer with no problem the videos work fine but in bigbox some do and others don't. I installed VLC just to see if that was the cause, Nope not it.any ideas? thanks

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