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Big Box Crashes when press start


Lukeporter111

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I have just upgraded my LaunchBox to premium to use Big Box on my cabinet. Big Box launches fine, I can use the arrow keys to scroll through different systems and games but when I decide on a game or system, the app instantly crashes without an error message or windows error prompt.

I have searched a solution to this problem but haven't been able to find anyone with this specific problem. 

I am running Windows 10.

 

Thanks in advance.

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