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Launchbox keeps crashing updating media


rodww

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I've been having difficulty getting my  media to update, I keep getting an error message like the one below, and then rather than giving me an option of retrying, Launchbox just quits.  However the file/folder is set to Full Control for all users and I can navigate to and access the path no problem through windows explorer.   I thought maybe it was  a power management issue (maybe putting the device to sleep - so I disabled everything like this in the power settings) but it still occurred while actively being monitored.  I tried running Launchbox as administrator as well just in case, but no dice.

I didn't have this issue until I updated recently to the newest versions of Launchbox (11.8) not sure if that has anything to do with it.   The drive is locally connected on a USB 3.0 port with a drive enclosure.   I ran disk scans/checks all came up clean (so I'm doubtful its a failing disk as the error suggests).  I also refreshed the file and folder permissions again on the entire folder structure to be sure, yet it still happens (takeown/icacls, etc.).

I do have the paths for the media saved in this folder as I have it shared out for a few computers to access in my home network.   So far it has occurred in different folders with the same error message, I even tried deleting them completely as they come up but I keep seeing new ones (this is the 3rd one so far).

 

image.png.0239d19b42ca324f00b910286e20df5e.png

Edited by rodww
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Message to Jason Carr if he is checking this forum... or perhaps LordMonkus if you see this and can pass the note along..

Is it possible to change the behavior of the above error dialog from completely quitting launchbox to allowing user input to at least 'Retry' the file/folder save attempt, or cancel/abort the job so the entire application isn't quitting out and having to be reopened again when this happens?   When you have thousands of files to load media for and have to start over at the very beginning again and again it becomes very frustrating.

 

I'm convinced my disk isn't the problem from everything I've checked and have yet to solve this issue, but at least being able to retry the job without starting again might help in the meantime for folks that hit this problem.

 

Thanks,

Rod

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