launchbox/data/settings.xml is corrupt. We've tried everything but nothing seems to work!

[gerjarlin]

We have tried replacing the settings.xml file with every backup settings.xml file we can find however nothing seems to work. We even deleted launchbox and re-downloaded, and we're still receiving the same error message. Should we just delete the program and purchase a new download from LaunchBox? Not really sure how to fix this and need help ASAP.

[skizzosjt]

hi @gerjarlin, if you deleted that file it would auto generate on next launch of LaunchBox.  it would auto generate with default settings, which would not be corrupt from the start. so delete that file, then try to open LaunchBox. if that is really the only problem and the only corrupted file, everything should work fine after that. if not, please post screen shot(s) of the error(s) you're getting

[gerjarlin]

Hi @skizzosjt, thanks for the comment. We tried this, however we received the same error message. We tried deleting the entire program and redownloading, and things are messed up even further now. We both our arcade cabinet second hand so never really set it up ourselves. Is it possible we can have someone login virtually and try to troubleshoot? 

 

[skizzosjt]

42 minutes ago, gerjarlin said:

however we received the same error message

please post screen shot(s) of the error message(s)