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BigBox crashes after a few minutes of browsing games


ikinsey

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I browse for a few minutes then I get an error, it happens every time i use BigBox. This never used to happen now I can't use bigbox at all

Object reference not set to an instance of an object.
   at (Object , Game )
   at ComparatorDefinition.DisableCustomer(Object , Game value, ComparatorDefinition )
   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.GamesViewModelBase.<>c__DisplayClass192_0.ResetPrinter()
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.InvokeJmsException(Object )
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.PrepareMetaDic()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)


Here are the last lines of the log and attached is the full log
 

2024-02-21 12:17:16 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Processing garbage collection....
2024-02-21 12:17:16 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Completed.
2024-02-21 12:17:16 PM Disposing videos: Disposing BackgroundVideoView...
2024-02-21 12:17:16 PM Disposing videos: Invoking UI thread...
2024-02-21 12:17:16 PM Disposing videos: Starting delay dispose process for all video control classes...
2024-02-21 12:17:16 PM Navigation Manager going back
2024-02-21 12:17:16 PM New Navigation Manager stack: PlatformWheel1FiltersViewModel > Wheel2GamesViewModel
2024-02-21 12:17:16 PM Music.Kill Start
2024-02-21 12:17:16 PM Music.Kill Finished
2024-02-21 12:17:17 PM DataManager.SaveInternal completed successfully.
2024-02-21 12:17:17 PM DataManager.SaveInternal started.
2024-02-21 12:17:17 PM Attract Mode stopped
2024-02-21 12:17:17 PM Saving InputBindings.xml...
2024-02-21 12:17:17 PM Saving GameControllers.xml...
2024-02-21 12:17:17 PM Saving ListCache.xml...
2024-02-21 12:17:17 PM Saving Platforms.xml...
2024-02-21 12:17:17 PM Beginning GamesViewModelBase dispose process...
2024-02-21 12:17:17 PM Disposing videos...
2024-02-21 12:17:17 PM Disposing background view model...
2024-02-21 12:17:17 PM Disposing background image view model...
2024-02-21 12:17:17 PM Disposing image video view model...
2024-02-21 12:17:17 PM VlcPlayer.Dispose: Beginning...
2024-02-21 12:17:17 PM VlcPlayer.Dispose: Returning because already disposing or disposed.
2024-02-21 12:17:17 PM Disposing image view model...
2024-02-21 12:17:17 PM Disposing games list view model...
2024-02-21 12:17:17 PM Disposing list view model...
2024-02-21 12:17:17 PM Disposing menu items list view model...
2024-02-21 12:17:17 PM Disposing game details view model...
2024-02-21 12:17:17 PM Disposing image video view...
2024-02-21 12:17:17 PM Disposing background video view...
2024-02-21 12:17:17 PM Nulling out image video view...
2024-02-21 12:17:17 PM Nulling out background video view...
2024-02-21 12:17:17 PM Nulling out all image sources...
2024-02-21 12:17:17 PM VlcPlayer.Dispose: Beginning...
2024-02-21 12:17:17 PM VlcPlayer.Dispose: Returning because already disposing or disposed.
2024-02-21 12:17:17 PM Nulling out view...
2024-02-21 12:17:17 PM Processing garbage collection...
2024-02-21 12:17:17 PM Reducing nondisposed count...
2024-02-21 12:17:17 PM GamesViewModelBase dispose process completed successfully.
2024-02-21 12:17:17 PM Saving Settings.xml...
2024-02-21 12:17:18 PM DataManager.SaveInternal completed successfully.
2024-02-21 12:17:18 PM FIRST CHANCE EXCEPTION: Object reference not set to an instance of an object.
   at (Object , Game )
2024-02-21 12:17:18 PM FIRST CHANCE EXCEPTION: Object reference not set to an instance of an object.
   at (Object , Game )
   at ComparatorDefinition.DisableCustomer(Object , Game value, ComparatorDefinition )
   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.GamesViewModelBase.<>c__DisplayClass192_0.ResetPrinter()
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.InvokeJmsException(Object )
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.PrepareMetaDic()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2024-02-21 12:17:18 PM DISPLAYED EXCEPTION: Object reference not set to an instance of an object.
   at (Object , Game )
   at ComparatorDefinition.DisableCustomer(Object , Game value, ComparatorDefinition )
   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.GamesViewModelBase.<>c__DisplayClass192_0.ResetPrinter()
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.InvokeJmsException(Object )
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.PrepareMetaDic()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2024-02-21 12:17:18 PM Music.Pause Start
2024-02-21 12:17:18 PM Music.StopAndResumeBackground Start
2024-02-21 12:17:18 PM Music.StopAndResumeBackground Start
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Beginning...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Calling Stop method...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Disposing VlcMediaPlayer.Media...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Disposing VlcMediaPlayer...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Nulling out VlcMediaPlayer...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Freeing lock callback handle...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Freeing unlock callback handle...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Freeing display callback handle...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Freeing format callback handle...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Freeing cleanup callback handle...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Finished.
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Begin...
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Invoking on UI thread...
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Disposing VLC player...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Beginning...
2024-02-21 12:17:19 PM VlcPlayer.Dispose: Returning because already disposing or disposed.
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Retrieving WMP instance...
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Returning from UI thread because WMP is null...
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Suppressing GC finalization...
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Processing garbage collection....
2024-02-21 12:17:19 PM Unbroken.LaunchBox.Windows.Views.ImageVideoView.Dispose: Completed.
2024-02-21 12:17:20 PM VlcPlayer.Dispose: Beginning...
2024-02-21 12:17:20 PM VlcPlayer.Dispose: Returning because already disposing or disposed.
2024-02-21 12:18:20 PM FIRST CHANCE EXCEPTION: Unable to read data from the transport connection: The I/O operation has been aborted because of either a thread exit or an application request..
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
2024-02-21 12:18:20 PM FIRST CHANCE CONTINUED INNER EXCEPTION: The I/O operation has been aborted because of either a thread exit or an application request.

2024-02-21 12:18:20 PM FIRST CHANCE EXCEPTION: Unable to read data from the transport connection: The I/O operation has been aborted because of either a thread exit or an application request..
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
   at System.Net.Security.SslStream.ReadAsyncInternal[TIOAdapter](TIOAdapter adapter, Memory`1 buffer)
2024-02-21 12:18:20 PM FIRST CHANCE CONTINUED INNER EXCEPTION: The I/O operation has been aborted because of either a thread exit or an application request.

2024-02-21 12:18:20 PM FIRST CHANCE EXCEPTION: Unable to read data from the transport connection: The I/O operation has been aborted because of either a thread exit or an application request..
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource<System.Int32>.GetResult(Int16 token)
   at System.Net.Security.SslStream.ReadAsyncInternal[TIOAdapter](TIOAdapter adapter, Memory`1 buffer)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2024-02-21 12:18:20 PM FIRST CHANCE CONTINUED INNER EXCEPTION: The I/O operation has been aborted because of either a thread exit or an application request.

 

Debug 2024-02-21 11-45-08 AM.log

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I've also tried reverting to an older version (13.8), but the same Object reference not set to an instance of an object error occurs but with this stack trace:

at (Object , Game )
   at ThreadParser.AssetRole(Object , Game value, ThreadParser )
   at Unbroken.LaunchBox.Windows.BigBox.ViewModels.GamesViewModelBase.<>c__DisplayClass192_0.SearchAdapter()
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.PrepareAbstractProperty(Object )
   at Unbroken.LaunchBox.Windows.Data.DataManager.<>c__DisplayClass170_0.WriteLiteralToken()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

Is there anyone who can give me any clue on what this might be?

Edited by ikinsey
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The problem occurs on multiple platforms, so it's not a problem with any one platform.

This problem is resolved for me by reverting to 13.2. I've tried out 13.8 and 13.11, both of which error frequently. I've toggled back and forth between 13.11 and 13.2, and the results are that 13.11 errors every time within minutes while 13.2 seems to never get the error.

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