Big Box Crashing After Around 2 Minutes of scrolling....

[CalmDown]

I upgraded to 13.21 a couple of day ago and Big Box still freezes. It seems to happen if I change theme or just randomly.

[scenariol113]

select Windows Media Player and NOT VLC.  This immediately fixed the same problem for me.

[jestermgee]

So I am wondering if this is the same issue I have at the moment. 

I have v13.21 installed and have only been using LaunchBox / BigBox a few weeks now. Using just the default theme on a fresh copy of Win11 on a dedicated system and have WMP set as the player in both BB and LB. 

I posted a new thread but noticed this one so here is what I note happening: 

On occasion especially sometimes when exiting an emulator back to BB when I close the emulator down using a button combo I set in BB the emulator closes, I receive the "game over" screen and then BB displays, however the whole interface is completely frozen, does not move or update BUT I can hear navigation clicks when I move the joystick so it is not "frozen" in that the whole application is dead, just the GUI is not responding or updating at all. This will remain in this state for up to 2 minutes, just unresponsive and sitting on a frozen screen then it will start to function as normal after a few minutes. In this time my PC fans are running high so it is seemingly stuck in some kind of loop. 

This does not always just happen after exiting an Emu either, sometimes if I exit attract mode (or often during attract mode) the same thing occurs and even sometimes after going into settings and back out, the settings screen remains on screen. It is also not any specific EMU or even every time, just randomly here and there and even when I back out of or enter a playlist sometimes too.

Any ideas as this is kind of a showstopper. I have zero issues within launchbox, never a freeze or unresponsive GUI, just in BB. Overall everything is smooth and no performance issues at all, currently not running BB as the shell. No A/V installed just standard Windows Defender and basically nothing installed other than LB and the required C++/.Net components. I also do not have any options set to Hide any games with missing elements as I know this causes a hammer of the database. Maybe there is another option that is set that causes the application to sometimes do some process that stops all operation. I will also add when I have left task manager open in the BG to monitor load and usage that leaving BB running in Attract for some time (20 minutes) seems to cause memory to just increase constantly and I can sometimes see an increase of 5+GB almost like every video being played is loaded to memory and never flushed. 

System Specs: 

- Gameranx Mini PC / Mobo
- DDR5 16GB
- i5 12600K with Integrated GPU
- 2TB NVME

I have only just enabled debugging and will attempt to get a log when it occurs. 

 

Edited yesterday at 12:18 AM by jestermgee

[jestermgee]

35 minutes ago, jestermgee said:

So I am wondering if this is the same issue I have at the moment. 

I have v13.21 installed and have only been using LaunchBox / BigBox a few weeks now. Using just the default theme on a fresh copy of Win11 on a dedicated system and have WMP set as the player in both BB and LB. 

I posted a new thread but noticed this one so here is what I note happening: 

On occasion especially sometimes when exiting an emulator back to BB when I close the emulator down using a button combo I set in BB the emulator closes, I receive the "game over" screen and then BB displays, however the whole interface is completely frozen, does not move or update BUT I can hear navigation clicks when I move the joystick so it is not "frozen" in that the whole application is dead, just the GUI is not responding or updating at all. This will remain in this state for up to 2 minutes, just unresponsive and sitting on a frozen screen then it will start to function as normal after a few minutes. In this time my PC fans are running high so it is seemingly stuck in some kind of loop. 

This does not always just happen after exiting an Emu either, sometimes if I exit attract mode (or often during attract mode) the same thing occurs and even sometimes after going into settings and back out, the settings screen remains on screen. It is also not any specific EMU or even every time, just randomly here and there and even when I back out of or enter a playlist sometimes too.

Any ideas as this is kind of a showstopper. I have zero issues within launchbox, never a freeze or unresponsive GUI, just in BB. Overall everything is smooth and no performance issues at all, currently not running BB as the shell. No A/V installed just standard Windows Defender and basically nothing installed other than LB and the required C++/.Net components. I also do not have any options set to Hide any games with missing elements as I know this causes a hammer of the database. Maybe there is another option that is set that causes the application to sometimes do some process that stops all operation. I will also add when I have left task manager open in the BG to monitor load and usage that leaving BB running in Attract for some time (20 minutes) seems to cause memory to just increase constantly and I can sometimes see an increase of 5+GB almost like every video being played is loaded to memory and never flushed. 

System Specs: 

- Gameranx Mini PC / Mobo
- DDR5 16GB
- i5 12600K with Integrated GPU
- 2TB NVME

I have only just enabled debugging and will attempt to get a log when it occurs. 

 

Ok, so I had more issues. 

Have made zero changes on the system in the last 5 days as I am on a freeze for anything new due to the fact I cannot make this program work reliably. Today it is having further issues. 

Was in LaunchBox and chose to switch to BB. My taskbar was hidden and BB was in memory but never displayed on-screen. I had to CTRL+ALT+DEL again (this has happened a few times before also) 

I launched again and it launched but this time, no control from keyboard or controller, it was sitting on my home screen playing video, I had to CTRL+ALT+DEL to open task manager. I then just switched back and the GUI was "frozen" in that no keyboard events and the video was now not playing either however, the highlight around the selected menu item was still animated, just no response from anything and ultimately I had to force kill again

This was the log which I hope can help, not much there but this is now becoming rather frustrating having these different issues every time I just want to play some games. I will note that despite what it says in this log, I did no actions at all in BB as there was no movement of anything on-screen. 

2025-06-06 10:11:47 AM Game.PlayCount changed from 0 to 1: Bomberman (NEC TurboGrafx-16)
2025-06-06 10:11:47 AM Game.PlayTime changed from 0 to 199: Bomberman (NEC TurboGrafx-16)
2025-06-06 10:11:47 AM Game.PlayCount changed from 0 to 1: Barunba (NEC TurboGrafx-16)
2025-06-06 10:11:47 AM Game.PlayTime changed from 0 to 7: Barunba (NEC TurboGrafx-16)
2025-06-06 10:11:47 AM Game.PlayCount changed from 0 to 1: Bloody Wolf (NEC TurboGrafx-16)
2025-06-06 10:11:47 AM Game.PlayTime changed from 0 to 47: Bloody Wolf (NEC TurboGrafx-16)
2025-06-06 10:11:48 AM DataManager.SaveInternal started.
2025-06-06 10:11:48 AM Saving InputBindings.xml...
2025-06-06 10:11:48 AM Saving GameControllers.xml...
2025-06-06 10:11:48 AM Saving ListCache.xml...
2025-06-06 10:11:49 AM Saving Settings.xml...
2025-06-06 10:11:49 AM DataManager.SaveInternal completed successfully.
2025-06-06 10:11:53 AM FIRST CHANCE EXCEPTION: Cannot locate resource 'views/launchbox_theme_folder/fonts/redhatdisplay-black.ttf'.
   at MS.Internal.AppModel.ResourcePart.GetStreamCore(FileMode mode, FileAccess access)
2025-06-06 10:12:03 AM Music.Resume Start
2025-06-06 10:12:05 AM Navigation Manager loading new view
2025-06-06 10:12:05 AM Navigation manager changing views. ResetTree: True
2025-06-06 10:12:05 AM New Navigation Manager stack: PlatformWheel1FiltersViewModel
2025-06-06 10:12:08 AM Music.Initialize Start
2025-06-06 10:12:08 AM Music.Kill Start
2025-06-06 10:12:08 AM Music.Kill Finished
2025-06-06 10:12:28 AM Music.Pause Start
2025-06-06 10:12:28 AM FiltersViewModelBase.PauseVideo Started
2025-06-06 10:12:28 AM FiltersViewModelBase.PauseVideo Completed
2025-06-06 10:13:14 AM Big Box Beginning Shutdown Process...
2025-06-06 10:13:14 AM Big Box Shutdown: Killing Controller Thread...
2025-06-06 10:13:14 AM Big Box Shutdown: Killing Keyboard Automation...
2025-06-06 10:13:14 AM Big Box Shutdown: Clearing View Models...
2025-06-06 10:13:14 AM Navigation Manager loading new view
2025-06-06 10:13:14 AM Big Box Shutdown: Shutting Down LEDBlinky Support...
2025-06-06 10:13:14 AM Big Box Shutdown: Closing Windows...
2025-06-06 10:13:14 AM Big Box Shutdown: Unhiding Taskbar...
2025-06-06 10:13:14 AM Big Box Shutdown: Unhiding Cursor...
2025-06-06 10:13:14 AM Big Box Shutdown: Saving Selections...
2025-06-06 10:13:14 AM Big Box Shutdown: Shutting Down Audio Engine...
2025-06-06 10:13:14 AM Big Box Shutdown: Waiting for Save Process to Complete...
2025-06-06 10:13:14 AM DataManager.SaveInternal started.
2025-06-06 10:13:14 AM Saving InputBindings.xml...