BigBox keeps crashing on launch

[retroviking]

So every time I launch BigBox, it crashes a few seconds after the platform videos start to play with no error message. I had a look at event viewer and its saying the failing module is the VLC codec libavcodec_plugin.dll, I've tried replacing it with another. Tried replacing the VLC files, tried a fresh install of Launchbox, restarted PC etc, all the usual trial and errors. I've also switched to the windows video player in BigBox video options, and that works fine. But its still crashing every time I launch it with the recommended VLC player selected. Can anyone help? Here's the error in Event viewer;

Faulting application name: BigBox.exe, version: 13.20.0.0, time stamp: 0x67890000
Faulting module name: libavcodec_plugin.dll, version: 3.0.20.0, time stamp: 0xa6d0a6c8
Exception code: 0xc0000005
Fault offset: 0x0000000000b08e91
Faulting process id: 0x36D0
Faulting application start time: 0x1DB907D50FB2D31
Faulting application path: F:\Launchbox\Core\BigBox.exe
Faulting module path: F:\Launchbox\ThirdParty\VLC\x64\plugins\codec\libavcodec_plugin.dll
Report Id: c241aedf-b119-450a-93ab-85dc4f8c5046
Faulting package full name: 
Faulting package-relative application ID: 

Application: BigBox.exe
CoreCLR Version: 9.0.225.6610
.NET Version: 9.0.2
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF9968F8E91

Fault bucket 2129487065398554742, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BigBox.exe
P2: 13.20.0.0
P3: 67890000
P4: libavcodec_plugin.dll
P5: 3.0.20.0
P6: a6d0a6c8
P7: c0000005
P8: 0000000000b08e91
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a9334276-0f65-42c7-9463-6217b88b89fb.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0ec20aab-ba5d-4d4b-9cef-73f7df59fe7c.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.68984c1b-2307-40d0-a193-d83e3a27d215.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c2e2c823-e706-45fa-9315-65bfe33bdc4f.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.82a09779-ceb3-4fdf-baa2-193f96f0c9c8.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BigBox.exe_95f67cc4e78743a96ef57570e39bd16e494cf17a_bc417dc5_4eb427d2-4175-4c68-8837-29a025063252

Analysis symbol: 
Rechecking for solution: 0
Report Id: c241aedf-b119-450a-93ab-85dc4f8c5046
Report Status: 268435456
Hashed bucket: 0b0f1fed821e6d91ad8d753416deb076
Cab Guid: 0

 

 

EDIT: For anyone that gets the same issue, here's a fix......if you have an intel 14900KF, lower the performance core ratio from 57 to 55. 

Currently this works for BigBox versions prior to 13.20. I Still get this issue with 13.20 regardless.

The event viewer log only states, BigBox stopped responding to windows.

So wont be updating until other more stable versions are released.

Edited Sunday at 05:04 PM by retroviking