android Game Statistics Syncing won't work

[TallBoyJacob]

I've been having a kind of infuriating experience with the cloud sync. Every time I log in and try to turn it on, it says, "Sync Status: Out of Sync, log in again." I don't know if this is just an issue on my end, or if there's something else going on, and I'm curious if I can save my information if I try to reinstall LB.

I'm running LB Android 1.22 on a Retroid Pocket 5.

[x4ml]

22 hours ago, TallBoyJacob said:

I've been having a kind of infuriating experience with the cloud sync. Every time I log in and try to turn it on, it says, "Sync Status: Out of Sync, log in again." I don't know if this is just an issue on my end, or if there's something else going on, and I'm curious if I can save my information if I try to reinstall LB.

I'm running LB Android 1.22 on a Retroid Pocket 5.

Thanks for reporting this. This appears to happen after login succeeds, but the newly returned authentication token is rejected by the token-validation request. It is unlikely to be specific to the Retroid Pocket 5, and reinstalling probably will not resolve it. Please avoid clearing app data unless your LaunchBox data folder has been backed up. As a test, wait about 30 seconds after the error and choose Sync Now without signing in again, then let us know whether the status changes.