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Refund request sent last Friday - No email response yet

FacuhdoArthur

By FacuhdoArthur
in Troubleshooting

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FacuhdoArthur 1-Bit Wonder

FacuhdoArthur

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Hi, 

I am posting here because I am a bit worried. I purchased a LaunchBox license last Friday and sent a refund request via email ([email protected]) on the exact same day. I also followed up yesterday using the support form, but I haven't received any response yet.

I want to make sure my request is processed within the 14-day window. Could an administrator or staff member please help me check my ticket? I can provide my order number and email via private message.

Thank you very much for your help!
 

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