Recently renewed my license, as I used to be on 8.2 or somesuch. Upgraded to 9.9, and since doing so, Launchbox (the desktop) only displays Sega Genesis games (though it states on bottom "displaying 19 out of 252 total games"). I can find no option to enable to see the other platforms. In addition, Launchbox will occasionally freeze (the screen dims slightly and none of the games are selectable nor can I scroll through them, though the toolbar on top is clickable). Big Box, however, displays my entire collection. Not sure what's causing this glitch.
https://prnt.sc/o1694z