[Sync wrong playtime/play count]

On 9/10/2024 at 3:28 PM, C-Beats said:

You'll need to contact support@unbrokensoftware.com and give them your information. The data is stored in our databases and will need manually checked/cleared and so personal information may need to change hands to make that happen making that email address a far better place to do that than on the forums.

I thought making a new database accoung would be enough but iv sent an email to get my sync data cleared. Im hoping that will fix my issues, im still wondering what could cause this though. I noticed that the platform xml for playstation for example is "Sony Playstation" on android and just "Playstation" on my pc install, could that mess up the sync data?

[Playtime resetting to zero for games]

On 3/22/2024 at 10:46 PM, carville said:

After 2 month, I can only confirm that beeing detached from Launchbox Sync server solved my problem, at least it seems that way. I never lost playtime before Launchbox server sync and I haven't lost any for 2 month, since I turned off this feature.

I simply sync my Data folder to my own server like in the old days and everything is fine.

I have also noticed game starts a bit smoother since I don't sync to Launchbox server. During that period game start sometimes was a bit slugghish, just slower enough to be noticed, I think about 0,5-1 second delay. When I noticed this extra game start time it was more likely to loose game time.

I have major issues with the launchbox sync aswell now. How do you sync your data between android and PC?

[Sync wrong playtime/play count]

The sync feature is bugging out for me. It doesnt sync the same playtime/playcount from my pc to my android. For some games it doesnt sync at all and for others it seems to double them and for some its random. Iv tried uninstalling lb android, deleting all the folders and reinstalling aswell as deleting my lb database account and creating a new one but the problem remains. Anyone have any idea what could be wrong? Where does launchbox pull the sync data from?

[[Android] Random playtime and play count]

it seems to be pulling the same wrong playtime and play count on every sync 

[[Android] Random playtime and play count]

I'm having a very annoying issue where playtime and play count stats are basically random for some reason. i noticed that suddenly my game was showing only 30mins of playtime when i know it should be near 3h and after doing some testing i noticed that its basically random. I have 15 mins played on beetle adventure racing for example, i import it to lb android and sync and it shows 2h of playtime out of nowhere.

[Custom Badges]

Would it be possible to make a custom badge for games that are combined into one but have Retroachievements? For example many mame games after using the fullset importer have RA support but the compatible version is not always the version displayed. If this is possible could someone walk me trough on how its done.

[RetroAchievements Broke]

After running the RA scan all of my achievement features stopped working. No games show up as having achievements and the RA score tab from the big details theme disappeared. Iv tried to use a backup but that doesnt help and the RA api in the options says its working.