AndyWarne

Thanks, a lot to get through here! To start with we are going to add information on "Recommended accessories" in a field in the store, for various products to try to prevent missing of items, for example the Servostik Control Board and possibly the extensions for the trackball, and others. A small video on the wire replacement is definitely needed, we will add that. The Mag-Stik Plus sell in large numbers and is a preferred option for many people who prefer a short-throw stick. We have two customers which order these 30 or more at a time for multiple builds so its not really wise to discontinue a product which sells well. I will look through the other more specific issues and see whether we can amend. Thanks for the feedback, always good, we probably dont get enough. Andy Warne

Hi, this is Andy from Ultimarc. Just chiming in here as a couple of customers mentioned the post above which states a special tool is needed to replace the harness wires. This is not correct. The wires in the housings can easily be removed without any special tool. The tab on the side of the black housing is lifted slightly using a modelling knife or similar then the wire/pin slides out. We have never received any direct negative feedback about our design of harness which has the ability to support both small and large panels (with the extension wires) without all the wiring being unnecessarily long. The player 3-4 harness pack consists of all longer wires. We are always open to feedback from customers though by email but cant react unless we receive any.