faeran
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faeran's post in Missing Device Images was marked as the answer
Device images have always been something you had to manually add into LaunchBox, so it sounds like sometime in the past you must have gone through that ritual
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faeran's post in Editing platform banners was marked as the answer
You can switch them, but only one at a time. Holding down on one of the platforms to open its menu and choose Edit Media and replace the Banner Image. Make sure the banner is the same size, I think they are 384x1080 if I remember correctly.