How to enable fan art backgrounds for consoles in big box?

[Harryham]

so i'm trying to get backgrounds for my consoles to look like this https://www.launchbox-app.com/forum/big-box-custom-themes/cleanhardware#p20479 I've done the "tools-manage-platforms-edit-images" and added the necessary ones but they won't show up! What have i done wrong? Cheers!

[imdavid555]

Go to your launchbox folder and go to Images > Platform > "Choose your system" > Fanart You may have to refresh your image cache after as well.

[Harryham]

There's images in there and i refreshed but i've still got black backgrounds on the console screen in big box :(

[shinra358]

I need to know the same answers. Videos play fine but images just don't show up as backgrounds for the platforms. To work around, I have to put images in the device folder...