hllopez870 Posted December 21, 2018 Share Posted December 21, 2018 hi guys, my name is hector and im a new premium member. yesterday i open launchbox and installed the 9.2 update. now launch box or big box does not open.. my computer thinks for 2-3 seconds then nothing. anyone available to offer help? Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 @Jason Carr Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 Hi lopez, what does the .NET Runtime error show that's beneath that selected line in the screenshot? Also, what version of LaunchBox did you upgrade from? Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 here is the details of the net frame error Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 Okay, thanks. What version of LaunchBox did you upgrade from? Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 im not positive but i was on 9.1 or 9.0 1 Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 Also, can you try running the 9.2 installer and installing to a new folder? I need to know if a brand new install works. You can keep the existing install the way it is in the mean time and just install to a new folder. You should be able to find the 9.2 setup file under D:\LaunchBox\Updates. Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 ok so i installed 9.2 to my C drive and it did launch... obviously non of my data is here. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 Okay, good to know. I'm wondering then if maybe either the previous update didn't install properly, or if maybe there are somehow issues with file permissions. The first thing I would try is running that same installer over again, and installing over the top of your D:\LaunchBox folder. Make sure when you run it that you select the D:\LaunchBox folder, and not D:\LaunchBox\LaunchBox, as the installer will automatically append LaunchBox after browsing for the folder. Make sure the installer completes successfully of course. Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 ok so i did exactly that and it launched... but none of my games showed up!? also when i try to launch big box, it ask me for a license.. the license document is sitting in the launch box folder... Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 It looks like you fell prey to exactly what I asked you to be careful about above. You installed it into D:\LaunchBox\LaunchBox instead of D:\LaunchBox. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 So just delete the D:\LaunchBox\LaunchBox folder and run the installer again, and this time install to D:\LaunchBox. Quote Link to comment Share on other sites More sharing options...
hllopez870 Posted December 21, 2018 Author Share Posted December 21, 2018 that workeddddddd thanks dude!!!!!!!!!!!!!!!!!!!!!!!!!!!! i was worried to lose all my work 1 Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted December 21, 2018 Share Posted December 21, 2018 Good to hear. Quote Link to comment Share on other sites More sharing options...
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