sqdz Posted September 22, 2019 Share Posted September 22, 2019 (edited) Hi all! I just got bigbox yesterday, and i'm currently facing to this issue : - Every 4 or 5sec I got a blackscreen in BigBox - I had a look on Google for a similar issue, but I cannot find anything ? - My screen is ultrawide - I tried different theme, but same issue. - It's a new computer, windows updated + latest drivers downloaded (ATI 5700XT) - update: I got the same issue with Kodi ? Is there is any logs to troubleshoot this ? any ideas ? Thanks in advance for your help! ps: that very cool tool! Edited September 23, 2019 by sqdz Quote Link to comment Share on other sites More sharing options...
Mr. RetroLust Posted September 23, 2019 Share Posted September 23, 2019 Have you tried turning off the monitor and pc and unplug your hdmi/dvi/vga cable from both sides and replug them again? Some times it's these simple things that causes these issues. 1 Quote Link to comment Share on other sites More sharing options...
sqdz Posted September 23, 2019 Author Share Posted September 23, 2019 (edited) @Mr. RetroLust you were right, it works! - Start Kodi or BigBox - Unplug / plug HDMI cable of the computer. I think the error message I got was "out of range", so probably a resolution issue ? Thank for your help, very appreciate! Edited September 23, 2019 by sqdz 1 Quote Link to comment Share on other sites More sharing options...
Mr. RetroLust Posted September 23, 2019 Share Posted September 23, 2019 Good to hear But do remember never to plug/unplug while powered on, I broke a monitor once by using an analogue hdmi switch box, thing is HDMI makes a "handshake" to communicate between the display and device, the worst thing that can happen is when the "Edid" (https://en.wikipedia.org/wiki/Extended_Display_Identification_Data) gets corrupted which happened to me, caused the monitor to only display a small portion of the screen, as if it was stuck on one resolution. I have to admit I was switching quite a lot with that switch box but still something to learn from. Quote Link to comment Share on other sites More sharing options...
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