billymac9941 Posted September 9, 2020 Share Posted September 9, 2020 Big Box for me will no longer launch. Launchbox on the other hand works hiccup free. But when I double click the Big Box window the Big Box logo doesn't pop up or even do anything. Help. Thanks? Quote Link to comment Share on other sites More sharing options...
bgtaman Posted September 10, 2020 Share Posted September 10, 2020 On 9/9/2020 at 12:04 PM, billymac9941 said: Big Box for me will no longer launch. Launchbox on the other hand works hiccup free. But when I double click the Big Box window the Big Box logo doesn't pop up or even do anything. Help. Thanks? I have the same issue. I noticed this stopped working after i updated windows 10. Launch box works fine but big box no longer works. Quote Link to comment Share on other sites More sharing options...
billymac9941 Posted September 10, 2020 Author Share Posted September 10, 2020 Not good man. I even tried reinstalling overtop that way I wouldn't lose anything and it still won't work. Quote Link to comment Share on other sites More sharing options...
bgtaman Posted September 10, 2020 Share Posted September 10, 2020 I emailed support. Waiting to hear back from them. Did you have a update to Windows as well? Quote Link to comment Share on other sites More sharing options...
Retro808 Posted September 10, 2020 Share Posted September 10, 2020 Have either of you tried to run a fresh install of LB/BB in a different folder? If not please try and let us know what happens. I would also turn on logs in your existing LB build. In >Tools>Options there is a log option. Also are you using any antivirus? If so check to see if it added BigBox.exe to the blocked list. Just a couple things to try. Quote Link to comment Share on other sites More sharing options...
bgtaman Posted September 10, 2020 Share Posted September 10, 2020 It was Norton antivirus that quarantined the big box.dll . So check that. Once i restored it it fixed it. Quote Link to comment Share on other sites More sharing options...
billymac9941 Posted September 12, 2020 Author Share Posted September 12, 2020 Coincidentally, Norton had also quarantined Big Box for me as well WTF ??? Quote Link to comment Share on other sites More sharing options...
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