BigBox lockups after 11.7 update

[Surfdeign]

Hello,

Ever since updating to 11.7, BigBox will sometimes lock up after selecting a platform. BigBox loads fine and displays the platforms fine. It's just when I select a platform it goes to the game view with a blank screen and I have to use the task manager to shut down BigBox. I can then try to start it up again and usually it will work as normal. I am using a vertical (WIN 10 in portrait mode) theme that I made with the Community Theme Creator and didn't have any issues with 11.6. 

Thanks for any insight...

 

 

[Retro808]

16 hours ago, Surfdeign said:

Hello,

Ever since updating to 11.7, BigBox will sometimes lock up after selecting a platform. BigBox loads fine and displays the platforms fine. It's just when I select a platform it goes to the game view with a blank screen and I have to use the task manager to shut down BigBox. I can then try to start it up again and usually it will work as normal. I am using a vertical (WIN 10 in portrait mode) theme that I made with the Community Theme Creator and didn't have any issues with 11.6. 

Thanks for any insight...

 

 

Have you tested other themes to see if the same thing occurs? I know you said you had no issues with this theme and LB 11.6, but sometimes updates can mess up themes created in the Community Theme Creator since the theme creator uses plugins.

[Surfdeign]

I resolved the issue by removing an MP4 background video. I guess it doesn't like two videos playing at the same time. Went back to just a background picture. Hasn't locked up since.