Launchbox constantly freezing on import of media

[Cleggy6879]

Hi all, ive searched in the threads about this issue but cant find anything. Everytime I add a new console and it downloads the media it constantly freezes. Even after cancelling and updating metadata it will do it again. Is anyone else having this issue? TIA

[faeran]

A few things you can try:

• Run: Tools > Download > Force Update Games Database Metadata
• Delete your ListCache.xml file, located in the folder: LaunchBox\Data
• Make sure you don't have any stray files inside of: LaunchBox\Data\Platforms (you should have 1 file per imported platform)
• Make sure you are not running LaunchBox as admin, and that you have full file/folder permissions for the LaunchBox folder

[Cleggy6879]

ok thanks for the help, ill try this today