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Launchbox constantly freezing on import of media


Cleggy6879

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Hi all, ive searched in the threads about this issue but cant find anything. Everytime I add a new console and it downloads the media it constantly freezes. Even after cancelling and updating metadata it will do it again. Is anyone else having this issue? TIA

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A few things you can try:

  • Run: Tools > Download > Force Update Games Database Metadata
  • Delete your ListCache.xml file, located in the folder: LaunchBox\Data
  • Make sure you don't have any stray files inside of: LaunchBox\Data\Platforms (you should have 1 file per imported platform)
  • Make sure you are not running LaunchBox as admin, and that you have full file/folder permissions for the LaunchBox folder
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