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3D Box not displayed


Fabius

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Dear LaunchBox, Good morning. 
I have a 3D Box problem with the latest version of LaunchBox Premium, 13.0. 
I cannot display the 360° rotating cover box. I have downloaded BOX FRONT and BOX BACK as well as BOX SPINE but the problem persists. I am sending attached an example image. 
Thank you. 

launchbox-3-D-Box-Error.jpg

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Close LaunchBox. Navigate to \\LaunchBox\Images\ and delete the Cache-BB folder and it should force an image cache reset and then work for you. If that still makes no different I'd go into Options in LaunchBox then look in the image priorities section and verify your image priorities look correct for the front/back image groups.

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