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Big box (latest release) randomly shutting down my PC


xardius99

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I just recently picked up LaunchBox with the Big Box upgrade.

I have a fairly recent Windows 11 x64 PC build (https://ca.pcpartpicker.com/list/tfF4Kp) and i have a setup where i like to play in my living room with my 4k tv via an HDMI cable wired to my PC and an Xbox Wireless controller.

I have 2 monitors for my PC and so my 4k tv is identified as my 3rd display. I have tried extending desktop to the 3rd display and duplicating on 1 and 3 but the following problem always persists: 

After playing on Big Box mode for a random amount of time, i will get a black screen with a 'shutting down' message in the middle of the screen.  By the time, i head back downstairs to my PC, it has or is in the process of shutting down by itself (even though i have set Windows to never power down anything).

I have tried different themes in Big Box to see if that could be the problem, but to no avail.

Anyone ever have this problem and is there a solution ?

Thanks for any help.

(edit : attached a log i took a couple days prior).

Debug 2023-06-17 03-10-45 PM.log

Edited by xardius99
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Thanks i haven't thought about checking Event Viewer for Applications (i did check for Systems tab though), this is what it says :

image.thumb.png.126de3365a563a6c21bf9720afc7f575.png

Seems to mention something about .NET.

As for themes, have tried 3D Dimensions (if i recall name correctly) and now using Default, with same problems.

But i'm thinking maybe the problem has something to do with the version of .NET Framework being used ??

 

 

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31 minutes ago, xardius99 said:

Btw, the installer only asks to install the DirectX runtime if i'm not mistaken (and not .NET Core)

We moved to .NET 6.0 in 13.3 and the runtime comes packaged with the app so there is never a need to ask for you to download it moving forward.

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Well i did some more testing since adding the .Net Core v7.0 and Launchbox beta v13.6.1.

Decided to put back my original theme (3D Dimensions) also.

Was really stable for almost 2 hours straight (cycling through many arcade roms, playing up to a minute then switching to another).

Then it crashed again :

image.thumb.png.103fde93188a15cfd5982ce1facc31bd.png

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4 hours ago, xardius99 said:

Well i did some more testing since adding the .Net Core v7.0 and Launchbox beta v13.6.1.

Decided to put back my original theme (3D Dimensions) also.

Was really stable for almost 2 hours straight (cycling through many arcade roms, playing up to a minute then switching to another).

Then it crashed again :

image.thumb.png.103fde93188a15cfd5982ce1facc31bd.png

I'll have to take a look in the morning and see if I can find anything out about what could be causing that as I've never seen that before. Do the other logs have any useful information in them?

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