why is it so hard to raise a bug report? I have a long term issue and its needs fixing

[jimmycoupe]

Why is it so hard to raise a bug report to the launchbox team?  why do I need to make yet another account to report an issue?  I refuse to make another account just to report a bug about your software.

 

I wish to report an outstanding bug which is long overdue being fixed.  When you scrape a rom and the processes completes it pops a pop up near the windows system clock saying the process is complete X numbers of files scraped.  If you attempt to drag another rom into launchbox to be scraped before the pop up has vanished launchbox will hijack the now open scraper wizard window and hide it behind the main launchbox window.  Once this happens Launchbox becomes locked and you have to crash the application due to the application getting stuck in this state.

 

Please can this be addressed as it has been there way too long, it makes your excellent application look very sloppy and a pain in the backside to use.  Sorry for the small rant but it should not be this hard to report a bug, this type of bug should not exist for longer than the build it appeared in.  

 

Version 13.8 (but its been there for a long time)

Windows  11.

Edited December 5, 2023 by jimmycoupe

[Retro808]

The bitbucket site is needed so the devs can have a single point of reference for bug reports. A forum gets filled with other miscellaneous type posts and things can get lost. The forum’s search, organize, and filter functions are not as useable. Our dev team working on Windows LB is only 2 and they do not spend a lot of time watching the forum. Being able to extract a report from Bitbucket is more efficient. 

You are always welcome to report issue here. The mods will due their best to help and report things to the team. 

[jimmycoupe]

Many thanks for the reply.  If I was to make an account, would this bitbucket also allow me to request a new system gets added to Launchbox?  I recently made a post on how do I get a system added to launchbox.  I have always been surprised there is no Sinclair ZX80 in the base platform list.

Edited December 5, 2023 by jimmycoupe

[jimmycoupe]

I have just noticed in the main launchbox options that I can change the notification to be a message box.   This will obviously stop it getting into the reported issue above.  I think the issue is being caused via the launchbox notification.

[Retro808]

1 hour ago, jimmycoupe said:

Many thanks for the reply.  If I was to make an account, would this bitbucket also allow me to request a new system gets added to Launchbox?  I recently made a post on how do I get a system added to launchbox.  I have always been surprised there is no Sinclair ZX80 in the base platform list.

I am not 100% on how new systems get added. The subforum below is a good spot. I think the first pinned topic you can add a request there. Search though as I thought I saw another Request thread in there. 

https://forums.launchbox-app.com/forum/70-contributions/

Also here is an ongoing BitBucket ticket for new platforms.

https://bitbucket.org/jasondavidcarr/launchbox/issues/6461/adding-missing-platforms-to-the-games