Missing images in Big Box

[scottishdad]

Hi all, 

I'm trying to troubleshoot images not showing up in Big Box. I'm currently running version 13.15, with the default theme. You can see from the attache picture that there is a frame that I'm assuming should be populated, presumably with box art. During set-up I downloaded everything I could from Launchbox and from Emumovies. 

Does any have any tips? Any idea what image should be shown inside that frame? I could then double check that the correct images are in the correct place. Any other advice is appreciated. 

[JoeViking245]

Most likely that is a [would-be] Box Front image.  But Arcade machines weren't purchased in decorative boxes like you'd find for consoles.  Does 'that image' show something in your other platforms?

16 minutes ago, scottishdad said:

Does any have any tips? Any idea what image should be shown inside that frame?

Most (well, maybe a lot of) people will use Advertisement Flyers for Arcade "Box Front" images.

In LaunchBox, after downloading Flyers for your Arcade platform, be sure that in Tools - Options - Box Front Priorities, Advertisement Flyer-Front is checked.

Then in BigBox, you may need to go to System Memu - Images - Refresh Image Cache (something like that) to ... well, refresh the image cache.

[scottishdad]

Thanks for the quick response! That didn't quite fix the problem, but it did give me an idea. With a bit more playing about, it seems that the panel that was being left blank was meant for a marquee image - this is why nothing was showing when it was a console game (except in a few cases where some kind of marquee must have been scraped). Setting this to show box art as second priority to marquees fixed the issue isn most cases. 

After a bit more playing, it looks like under images - game image type, this was set to marquee. Setting this to boxes cleaned up any other image problems across the system. I think that this second option may have fixed everything without having to play around with the priorities, but everything is working now, so I'll leaving it as is. 

Thanks again.