Launchbox keeps crashing

[oniotaku]

Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

App:     LaunchBox
Version: 13.15
Theme:   Omni
Type:    Newtonsoft.Json.JsonReaderException
Site:    Boolean ParseValue()
Source:  Newtonsoft.Json

   at Newtonsoft.Json.JsonTextReader.ParseValue()
   at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
   at Unbroken.LaunchBox.Windows.Integrations.Amazon.AmazonAccount.GetAccountEntitlements()
   at MerchantDispatcherProducer.InstantiateObservableWrapper(MerchantDispatcherProducer )
   at Unbroken.LaunchBox.Windows.Integrations.Amazon.AmazonGames.GetLibraryGames()
   at Unbroken.LaunchBox.Windows.Desktop.Processes.Scanning.ScanForGames(Boolean& hasExpiredCredentials)
   at MessageExpression.OrderInvalidPool(Boolean& hasExpiredCredentials, MessageExpression )
   at Unbroken.Stubs.ExceptionStub.ExcludeCompositeAdvisor(List`1& reference)
   at ParameterRules.OrderInvalidPool(List`1& reference, ParameterRules )
   at Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.<>c.WriteCompositeCode()
   at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.CancelStatelessParameter(Object )
   at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.ReadMultipartDic()
   at System.Threading.Thread.StartHelper.Callback(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.Thread.StartCallback()

Recent Log:

   5:49:42 PM Exception

 

Can someone tell me why my Launchbox keeps crashing?

[wgordon316]

The exact same thing happened to me today.  I had to disable auto-storefront scanning to stop the crashes, but even then it will crash if I try to add storefront games manually.

[oniotaku]

I could not get my launchbox to start to turnoff auto-store front. This is a mess!

[W1p3out]

It happens to me too, but I'm still able to navigate if you move away the error window and use Launchbox as usual. Maybe you can try to turn off autoscan games stores that way.
As I'm launching mainly BigBox I've just discovered the error a few minutes ago.

[MFrafael]

Same thing happening here. How can I disable autoscan while crashed during startup?

[C-Beats]