FriendlyFyre Posted October 14 Share Posted October 14 Hi - I bought a forever license back in 2017 I've just tried to add it to a new install of launchbox on my ROG Ally device And I keep getting error messages saying the license is invalid or expired? I've tried adding through both the Browse function, but also copy/pasting to the root folder Any advice would be appreciated Thanks Quote Link to comment Share on other sites More sharing options...
FriendlyFyre Posted October 14 Author Share Posted October 14 To be clear - my license was the Forever Updates License As you can see in my email below Quote Link to comment Share on other sites More sharing options...
Solution Retro808 Posted October 14 Solution Share Posted October 14 Contact the team at support@unbrokensoftware.com They can help get license issues sorted there. Quote Link to comment Share on other sites More sharing options...
FriendlyFyre Posted October 14 Author Share Posted October 14 15 minutes ago, Retro808 said: Contact the team at support@unbrokensoftware.com They can help get license issues sorted there. Was about to go with your suggestion, but I managed to realise my mistake. It appears I originally bought the Regular license in 2017, and later upgraded to a forever license in 2022 I believe the .xml file I was trying to use was the old expired Regular license, not the newer forever license that I bought Once I downloaded the correct license, all seemed to work Thankyou for your help though! Quote Link to comment Share on other sites More sharing options...
Retro808 Posted October 14 Share Posted October 14 Ah, good catch. Glad it's sorted. Quote Link to comment Share on other sites More sharing options...
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