Big big box volume reducing on first run

[jasondun]

HI,

Using iPac ultimate and 2 x usb joysticks and led blinky on windows 10 
 

The first time I start big box I see the windows volume control appear and reduce until it mutes. I can then quit and increase the volume back up and then restart big box with no issues . This happens on First run either from startup or manually clicking on the desktop windows icon. 
 

Have searched and can’t find this exact issue. 
 

 

[AstroBob]

Hi there,

Thanks for reporting this, and sorry for the issues you’re experiencing.

The first step I’d recommend is ruling out whether any of your connected inputs are triggering the volume increase. You can check this by unplugging your connected joysticks and then starting Big Box to see if the issue persists. I’d also recommend going into Big Box’s keyboard shortcuts to see if anything is mapped there. If you find a shortcut mapped to the volume function, try removing it and see if the issue still occurs. If it does, it suggests that an input is triggering the function, although it’s strange that this would happen only on startup.

Let’s start with that. If you can test those steps and let me know how it goes, we can troubleshoot further if needed.

[jasondun]

Hi Astrobob,

Thanks for the reply , I unplugged everything and the fault was only happening when the iPac was plugged in.
 

Decrease volume was assigned to ‘D’ this is also mapped as a button, but when testing in notepad it only appears when I click the button .

I have removed the assignment in bigbox and the problem has gone .
 

Still strange in only happened on first load in a windows boot . 
 

Thanks 

J