LB 13.18 not working consistently

[dragonjade]

Hi, new user to LB here. Purchased the lifetime license and d/l  LB13.18.

I am technical and very computer literate and game savvy and have tried to researched the issue without success. So here I am. I never owned or installed LB prior to 24H2, therefore I cannot vouche as to its running fine before 24H2. I have ALOT of games installed on my PC that were installed prior to 24H2, including the new Indiana Jones and the Great Circle, runs fine. I also play Warcraft the War Within and Diablo 4 daily. I have around 500 GOG games, also no issues. All run fine after the 24H2 update. About 1 out of 10 tries, LB will start. I have to task manager LB and end the task. It's running in task manager, but not on screen. I have tried changing the compatibility of the executable with various settings. It seems to start sometimes if I use Windows 8 compatibility. BTW I installed the initial game running the install executable as admin, and installed it to the default C drive location. I have installed and unistalled LB about 14 times now.

If anyone has any ideas I like to hear them. I have to keep running LB then ending the task, eventually one of the attempts will work. But its getting a little tiresome playing hit and miss. Thanks in advance for any suggestions I might try.

[C-Beats]

Nothing in the LB application flow should need to be ran as administrator and running the actual apps this way will cause issues do to relative pathing that being ran as admin changes in the environment. We've seen issues in the past as well with the app being in some system folders and so generally I recommend it NOT being in Users folder like I believe the default installer path is. Something like C:\LaunchBox\ has been more full proof in the past. I've never used compatibility mode with the application before and so can't really speak as to what (if anything) that does to the process flow.

I'm not really following though what the exact issue is though if I'm honest. Is it that you attempt to open LaunchBox and the main UI just doesn't appear, or are you reporting something else. When you see your issue are there any event logs in Windows Event Viewer? They'd be in the application section and generally I believe on errors from our app appear in there as we don't directly report to it and it only happens when something in the .NET framework fails or crashes.

[dragonjade]

Thanks for the reply C-Beats

The issue was, sometimes launching the executable would 9 out of 10 times not work. Upon further investigation on my end, during the install of 13.18 it would hang towards the end of the installation around where I saw DirectX was being installed. Then I saw a post here in the forums of some sending a screen shot of their installation folder. They had several more installed folders than I did. Particularly the Data, Plugins etc. At that point I decided to uninstall once more and D/L version 13.17 from https://launchbox.en.uptodown.com/windows/download/.

Much to my surprise, it installed flawlessly and LB was launched for the 1st time. However when shutting it down, and starting it back up, it insisted on install 13.18...blah blah. I've had a devil of a time getting LB to work. 

I "finally" did resolve and find out what was causing the issue. I use MalwareBytes and WebRoot and, I have used these programs since their inception without ever a single issue. Webroot kept suspending LB in task manager. Shutddown webroot and boom it works just fine. Within Webroot there's a feature called System Analyzer. So here's what I did; shutdown Webroot, started LB and then launched LB, no issue. Ran Webroots System Analyzer and it reported (2) issues, one of which was (Launchbox.exe) has a possible memory leak. Is that the issue?, no idea, I am not an engineer. All I know is LB works fine if I shut down my antivirus. Webroot does not have anything blocked or locked, ports or otherwise and does not report any issues with LB other than, Webroot will not let LB 13.18 fully install, or run,  without shuting it down and task manager will suspend LB in about 1 sec and unless you have a quick eye, will miss it.

 

Anyway! LB 13.18 works if I disable Webroot, which is no problem because I have LB now running and simply love it. It is very amazing frontend and the software engineers have done a wonderful job with the user interface and features. I've impoted MAME 0.272 ROMs (non-merged) and I love it!

thank you LB Team!