Download link never sends email or says error

[treepop]

I bought a big box account and I can't get a download link. Says error or says it's sent and never sends....

[treepop]

....super frustrating

[faeran]

If you've checked your spam folders and you don't see it, use the Contact Us form at the bottom of this page to send support a message. They can toss you a link.

[treepop]

I found them all in spam. Thank you!