Launchbox 13.19 install crashes when clicking yes to DirectX SDK install message on Windows 10 Home 21H1

[Achlys]

Hi,

I recently installed Windows 10 Home 21H1 on my GPD Win 2021 because I don't like Windows 11.

I tried to install Launchbox 13.19, but when the installer prompts me the systems DirectX SDK install message, Yes or No, I click Yes, and it crashes.

And If I try to go to the temp folder where de DirectX SDK installer is supposed to be, the folder doesn't exist. The system message prompt shows this path: "C:\Users\Achlys\AppData\Local\Temp\is-K5MUA.tmp\DXSETUP.exe" /silent

Thank you very much,

Achlys

Edited February 13 by Achlys
typo

[AstroBob]

Hi there,

Thanks for the report here, may I confirm a few things to try and narrow this down:

• Are you updating an existing build to 13.19, or are you installing a brand new instance of LaunchBox?
• Does the crash happen consistently? I.e if you re-run the installer, does it continue to crash at this stage?
• If you're updating a build, can you use the same installer located in LaunchBox\Updates to install a brand new build, and see if the issue occurs?

Let me know and we'll try to get you sorted.

[Achlys]

Hi,

- I'm installing a brand new instance of LaunchBox.

- The crash happens consistently. I tried more than 5 times, and always crashes at the same point.

Thank you very much,

Achlys