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Posted (edited)

Upgraded to 13.19 now bigbox startup video does not load. It goes straight to platforms. I have the folder startup in videos with the video file called startup in it. I am using the default theme. Any ideas?

This worked fine in 13.15 which i upgraded from

Edited by leefaster
added info
Posted

Hi @leefaster I've broken this out into a new topic, since after giving this a quick test, startup videos do appear to still be working correctly on our side.

To confirm how you need to have set this up

  • Inside your LaunchBox\Videos folder, you need to create a directory called startup
  • In that directory is where you place your startup videos (it doesn't matter what those are called)

If that isn't how you've got it setup, can you confirm what your directory setup looks like, and what you've named each of your folders and files?

Cheers,

Posted

Hi Bob,

As I said in my original post in Launchbox\videos I have the folder named startup and in this the video which is named startup. I have rolled back to Launchbox 13.15 and everything works. Will probably stick with 13.15 as this seems stable on my Arcade Cab. Thanks for looking.

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