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13.19 Crashes on launch


Go to solution Solved by Zexiar,

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Posted

Hello.

I am getting an error when I launch the software and I have no idea what to do.

it says "The file or directory is corrupted and unreadable. " on the error, any idea how to fix this? I tried fully uninstalling but I still get it

Screenshot 2025-02-19 131808.png

Posted

Hi there,

Thanks for the report! Would you be able to paste the full output of the error here? Unfortunately, it’s cut off in the screenshot, so we can’t see the entire message. From what we can see, it looks like the issue is related to a specific file being unreadable. Could you confirm which file is mentioned in the first line of the error?

Also, since the file is on the E: drive, is that a removable drive? If so, please check that it’s properly connected and that other files on the drive are accessible.

If you can share the full error log, we’ll do our best to advise further.

Posted
11 hours ago, AstroBob said:

Hi there,

Thanks for the report! Would you be able to paste the full output of the error here? Unfortunately, it’s cut off in the screenshot, so we can’t see the entire message. From what we can see, it looks like the issue is related to a specific file being unreadable. Could you confirm which file is mentioned in the first line of the error?

Also, since the file is on the E: drive, is that a removable drive? If so, please check that it’s properly connected and that other files on the drive are accessible.

If you can share the full error log, we’ll do our best to advise further.

Sorry, didn't realize I could easily make the window larger even though it was so obvious. this should show the full one.

E drive is the MicroSD which I usually put the emulator on, I used it to play games and some apps and it works fine, only LaunchBox crashes when I use it

Screenshot_79.png

Posted

Thanks, one thing you could try here is temporarily moving the directory it's referring to outside of LaunchBox to see If it resolves the error. It's possible something in that tmp directory has become corrupted so take a backup of it, remove it and see if that resolves the error.

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Posted
12 hours ago, AstroBob said:

Thanks, one thing you could try here is temporarily moving the directory it's referring to outside of LaunchBox to see If it resolves the error. It's possible something in that tmp directory has become corrupted so take a backup of it, remove it and see if that resolves the error.

I tried moving the file and that is when I got the error message saying the file is corrupted, I tried moving it but it wouldn't, but I did manage to fix it,

I went to Drive Properties > Tools > and started Error check, that is when Windows fixed the error.

Thank you for the suggesting, that led to fixing it, it is working well so far.

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