Launchbox 13.20 still crashes when adding games

[BlackPredator72]

Until 13.18, there were no problems, but with 13.19, after the .dll file issues, it started crashing when adding games.

I can click on Add, the Window opens to select the file but then I already see it, the blue circle and gone is Launchbox.

I was hoping for 13.20 soon, and that was the case, but still the same problem. No log files, because it crashes to the desktop without error.

So back to 13.18......and hoping for a 13.21 or 14.0

Edited March 3 by BlackPredator72

[C-Beats]

Filing an official support request via the Help & Support > Report a Bug link on the top of the forums is far more productive than just hoping we see a forum post and get something we've not seen reported by anyone else fixed. If the app is crashing then you should have error logs in Windows Event Viewer. When you open it you want to look in the Windows Logs > Application folder for error logs. Typically there will be two back to back. The top one have a source of "Application Error" that basically just says LaunchBox closed, the bottom on should have a source of ".NET Runtime Error" and have an error log that is a bit more useful. See if you can find that and post it up in the bug report and we can take a look into the cause and see if there any work arounds for you while you wait for an official resolution. While you're doing that also do your best to give reproduction steps so we can try to walk through them and recreate the issue. It makes fixing it FAR easier when we know how to replicate (even if we can't actually get it to fail on our machines).

[BlackPredator72]

33 minutes ago, C-Beats said:

Filing an official support request via the Help & Support > Report a Bug link on the top of the forums is far more productive than just hoping we see a forum post and get something we've not seen reported by anyone else fixed. If the app is crashing then you should have error logs in Windows Event Viewer. When you open it you want to look in the Windows Logs > Application folder for error logs. Typically there will be two back to back. The top one have a source of "Application Error" that basically just says LaunchBox closed, the bottom on should have a source of ".NET Runtime Error" and have an error log that is a bit more useful. See if you can find that and post it up in the bug report and we can take a look into the cause and see if there any work arounds for you while you wait for an official resolution. While you're doing that also do your best to give reproduction steps so we can try to walk through them and recreate the issue. It makes fixing it FAR easier when we know how to replicate (even if we can't actually get it to fail on our machines).

Ok thnx I opened a topic under Report a Bug.

 

Edited March 3 by BlackPredator72