MrDeKat Posted August 16 Posted August 16 Hi!! Until yesterday, RA achievements had been working without problems in LB, but suddenly it stopped working. Checking the options, I discovered that the Retroachievements API was incorrect. I filled out all the information again (username, password, and API key), but it still shows that the API is incorrect. I also tried changing it in RA, but the new one still gives the same error. Any idea what could be causing the error? Quote
BourbaKiND Posted August 16 Posted August 16 (edited) Same here. Same behaviour in the 'options' window since the recent manteinance. I even have reset my API Key to no avail. The API Key itself works fine with all the endpoints I've tried so far, including the GetUserSummary endpoint that Launchbox log shows as the one being used to check the credentials. Also, achievements are working fine in each emulator I've tested so far. The command: curl -s "https://retroachievements.org/API/API_GetUserSummary.php?u=[redacted]&y=[redacted]" with my login and key works fine: Quote {"User":"[redacted]","MemberSince":"[redacted]","LastActivity":{"ID":0,"timestamp":null,"lastupdate":null,"activitytype":null.... Queries to this endpoint with different 'g' and 'a' parameters to the default seem to work fine as well. The same command with a wrong Login or Key gives: Quote {"message":"Unauthenticated.","errors":[{"status":419,"code":"unauthorized","title":"Unauthenticated."}]} It looks like everything works just fine. Tested several other endpoints and they seem to work. Launchbox log gives: Quote PM EXCEPTION IGNORED: The remote server returned an error: (451) unused. at System.Net.HttpWebRequest.GetResponse() at Unbroken.LaunchBox.Windows.RetroAchievements.RetroAchievementsApi.GetUserSummary(String username, String apiKey, String summaryUser, Int32 recentGamesCount, Int32 recentAchievementCount) Which is strange. Might be the case of Launchbox User-Agent query being rejected but I cannot check since I don't know which User-Agent is actually using. Perhaps you could enable debug logs and check the same exception occurs and results in the same 451 error? TL-DR: Launchbox shows the key as invalid in the options window even with a correct, functional and tested key. This error happens since the last RA manteinance. Achievements work fine for me in emulators for the time being, the only place they just don't work is the "achievements profile" of the Launchbox UI, where you can check the points, games recently played and such. Since this element is not working, is not showing on the top bar where retroachievemnts points are usually shown. Also "Failed to grab achievement information!" message in the "View achievements profile..." option in the menu. This worked fine prior the recent RA servers maintenance Thanks in advance Edited August 16 by BourbaKiND Quote
MrDeKat Posted August 17 Author Posted August 17 My Retroachievements API is back up and running in LB!! Quote
BourbaKiND Posted August 17 Posted August 17 (edited) Still giving me the error in LB 😔 I've found that Quote curl -s "http://retroachievements.org/API/API_GetUserSummary.php?u=[redacted]&y=[redacted]" with my login and key (ie. using http and NOT https) does indeed give me: Quote <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN"><html> <head> <title id="1"> Error 451 </title> </head> <body> <CENTER> <h1> HTTP 451 – File unavailable For Legal Reasons </h1> </CENTER> </body></html> * shutting down connection #0 which is what LB logs shows. If I type https, it works as described yesterday. I guess LB is using http and not https. Could anyone test both commands with their credentials and check the behavoiur of RA in their end, please? I don't know if they changed something since last manteinance or it's something wrong in my connection (proxies, etc) ?? Thank you in advance Edited August 17 by BourbaKiND Quote
MrDeKat Posted Tuesday at 09:28 PM Author Posted Tuesday at 09:28 PM On 8/17/2025 at 12:46 PM, MrDeKat said: My Retroachievements API is back up and running in LB!! Despite what I had said, on Sunday night (Spanish time) I got the same error again. Quote
C-Beats Posted Wednesday at 01:54 AM Posted Wednesday at 01:54 AM We've talked with the RetroAchievements team. A major ISP in Spain is currently blocking HTTP traffic to their API. Currently it sounds that HTTPS is still working so I'll take a look at the code and get it all converted before our next release. In the meantime the only work around I'm aware of is to use a VPN. Quote
BourbaKiND Posted Wednesday at 02:29 PM Posted Wednesday at 02:29 PM Thanks for the info C-Beats, I'm looking forward to the next release. Quote
BourbaKiND Posted yesterday at 03:48 PM Posted yesterday at 03:48 PM (edited) First of all, thanks for the work, C-Beats. I take it you managed to work on this issue before this latest update. Here, with my ISP, the plain RA API is still being blocked. Just as a report of how it is working here, after the yesterday update, GetUserSummary query doesn't launch exceptions anymore. RetroScore is shown on the top bar as it should. On the options window, in Retrachievements tab, the API Key now is recognized and acknowledged with a green tick. But there are still problems left, unfortunately. Profile and game thumbnails don't appear. Probably, there are still calls being done in plain http. This is how it looks: Log shows patterns like this: Quote 2025-08-23 05:24:29 PM FIRST CHANCE EXCEPTION: The remote server returned an error: (451) unused. at System.Net.HttpWebRequest.HandleResponse(Boolean async) 2025-08-23 05:24:30 PM DataManager.SaveInternal completed successfully. 2025-08-23 05:24:30 PM FIRST CHANCE EXCEPTION: The remote server returned an error: (451) unused. at System.Net.HttpWebRequest.HandleResponse(Boolean async) at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() 2025-08-23 05:24:30 PM FIRST CHANCE EXCEPTION: The remote server returned an error: (451) unused. at System.Net.HttpWebRequest.GetResponse() 2025-08-23 05:24:30 PM EXCEPTION IGNORED: The remote server returned an error: (451) unused. at System.Net.HttpWebRequest.GetResponse() at MS.Internal.WpfWebRequestHelper.GetResponse(WebRequest request) at System.Windows.Media.Imaging.BitmapDecoder.ProcessHttpFiles(Uri uri, Stream stream) at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder..ctor(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, Guid expectedClsId) at System.Windows.Media.Imaging.PngBitmapDecoder..ctor(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Unbroken.LaunchBox.Windows.Desktop.ImageLoader.CreateConfigurableTask() These exceptions are being catched by the logger whenever I go to the achievements profile window shown in the screenshot. Thank you in advance. Just give me a heads up if you need anything else tested. Edited 23 hours ago by BourbaKiND Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.