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Posted

Hi,

Have Launchbox Premium and signed up for an EMUMovies account. No movies are downloading to Launchbox. Images download line fine but not video's. Images section shows images but video section is blank after clicking download media. I see it say it's checking EMUMovies but nothing ever shows up. How do I fix this?

Thanks

Politician

Posted
3 minutes ago, Politician said:

Have Launchbox Premium and signed up for an EMUMovies account. No movies are downloading to Launchbox. Images download line fine but not video's. Images section shows images but video section is blank after clicking download media. I see it say it's checking EMUMovies but nothing ever shows up. How do I fix this?

Do you have it setup in Tools < Options < Integrations < EmuMovies?  Based on "it says it's checking EMUMovies", I'll say yes. (Just need to cover the bases)

Are you switching to the EmuMovies tab?  (see image below)

It's possible that they don't have video clips for that game.

Are you using the Bulk Download Wizard?  Or editing a single game?

If the latter,

  • Does the game have an associated LaunchBox Database ID #?
  • image.thumb.png.96a6ba1890bee1f44929abb53a865aea.png
  • When you go to the Videos section and click Download Media
    • When you switch to the EmuMovies tab, (after it's done searching) does anything show?

image.thumb.png.0ba3255265a0d12adb0f563e4edec5a7.png

If 'something' shows but you don't see any Video - ... options, then that game doesn't have any videos available.

Posted

Yes the integration is set and the test is successful.

I tried several but now I'm just testing with it with Ms. Pacman from Mame as I assumed that would have a video.

I don't see the video options under the EMUMovies tab.

Screenshot 2025-08-25 123830.png

Screenshot 2025-08-25 123830.png

Posted

(quick check)  If you go to  Menu < Help < About...  does it look similar to this?

image.png.218715bee4502e7140b18d927e8a4f73.png

You said you have premium. Just checking that LB knows that too as EmuMovies integration is included in the Free version, video play is not. (though not sure if that also disallows downloading videos)

 

Just checked here and yes. Ms. Pac-Man does have videos. (as expected)

image.thumb.png.b216691c9dfcbae8a1fc0708e77f1f9b.png

Try force updating your local metadata and check it again.    Tools < Download < Force Update Games Database Metadata...

 

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