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Posted (edited)

debug log here under message...  Like titles says, i can load launchbox fine but bigbox wont load... just the logo and it sits there.  Deleted themes and startup videos nothing worked..  ideas? Giving me something about no login token??(i think thats for steam but isnt the problem i dont think.... 

 

2025-08-26 01:59:56 AM DataManager.SaveInternal started.
2025-08-26 01:59:56 AM Saving InputBindings.xml...
2025-08-26 01:59:56 AM Saving GameControllers.xml...
2025-08-26 01:59:56 AM Saving ListCache.xml...
2025-08-26 01:59:56 AM Saving Settings.xml...
2025-08-26 01:59:57 AM DataManager.SaveInternal completed successfully.
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Cannot locate resource 'views/launchbox_theme_folder/fonts/redhatdisplay-black.ttf'.
   at MS.Internal.AppModel.ResourcePart.GetStreamCore(FileMode mode, FileAccess access)
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Response status code does not indicate success: 403 (Forbidden).
   at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Response status code does not indicate success: 403 (Forbidden).
   at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
   at System.Net.Http.HttpClient.GetStreamAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Response status code does not indicate success: 403 (Forbidden).
   at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
   at System.Net.Http.HttpClient.GetStreamAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Response status code does not indicate success: 403 (Forbidden).
   at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
   at System.Net.Http.HttpClient.GetStreamAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Xml.XmlDownloadManager.GetNonFileStreamAsync(Uri uri, ICredentials credentials, IWebProxy proxy)
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
2025-08-26 02:00:00 AM FIRST CHANCE EXCEPTION: Response status code does not indicate success: 403 (Forbidden).
   at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
   at System.Net.Http.HttpClient.GetStreamAsyncCore(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Xml.XmlDownloadManager.GetNonFileStreamAsync(Uri uri, ICredentials credentials, IWebProxy proxy)
   at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy)
   at System.Xml.XmlTextReaderImpl.OpenUrl()
2025-08-26 02:00:01 AM WARNING: Attempted to cloud sync but user doesn't have login token

Debug 2025-08-26 01-59-45 AM.log

Edited by trueanimus
Posted

Can you update to 13.24 beta 1 and see if that helps your situation.

Opt in under Tools > Options > General > Updates

To check for updates it's under Menu > Help > Check for Updates

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