LB crashing with error soon after opening

[torgojones]

I woke up this morning to find that LB will not stay open for very long after trying to navigate through some of the platforms and games.  I tried restoring to a couple of days ago using a backup but the error message keeps happening.  I have uninstalled any games that I have imported over the last day as well as forced an update of the database yet the error keeps happening.  I have changed from the Neon theme to the Default Plus theme and it did not help.  I have attached a screenshot of the error that I am getting.  Thank you!

 

[JoeViking245]

Try.... under Tools < Options < Visuals < Game Details, un-check:

• Possible Ports
• Recommended Games
• Similar Games

[torgojones]

You are a wizard my friend.  Everything seems to be working as it should be now.  Thank you so much!

[JoeViking245]

1 hour ago, torgojones said:

You are a wizard my friend.  Everything seems to be working as it should be now.  Thank you so much!

Update:

LaunchBox staff have narrowed this down to a possible ill-entered entry in the database.  A "Date" more specifically in one (or more) of the games.

(If you so desire) you can (re)enable the Possible Ports, Recommended Games and Similar Games under Tools < Options < Visuals < Game Details.

The [temporary] updated fix is to un-check Include games not in my library under Tools < Options < Related Games for each of the 3 subsets.   Similar Games, Recommended Games and Possible Ports.

Thanks for your patience and understanding.

[Spydey]

Thank you! I've experienced the exact same thing after updating to version 13.24.

[torgojones]

1 hour ago, JoeViking245 said:

Update:

LaunchBox staff have narrowed this down to a possible ill-entered entry in the database.  A "Date" more specifically in one (or more) of the games.

(If you so desire) you can (re)enable the Possible Ports, Recommended Games and Similar Games under Tools < Options < Visuals < Game Details.

The [temporary] updated fix is to un-check Include games not in my library under Tools < Options < Related Games for each of the 3 subsets.   Similar Games, Recommended Games and Possible Ports.

Thanks for your patience and understanding.

Thank you for looking into it.  I have re-enabled the previously disabled settings, as well as unchecked the "include games not in my library" option for all three options and everything is still running well.  I am open to test anything else if needed, otherwise I'll leave it as is.  Thanks again!

[JoeViking245]

The issue has been internally resolved.

On your end, you will 1st need to force update your local database.  Go to Tools < Download and select Force Update Games Database Metadata...

Once done, you can undo any temporary fixes put in place and get back to enjoying your collection. 😎

@torgojones @Spydey @kb72 @Gaming.Zone

[torgojones]

All of my previous temp fixes have been reverted after doing a forced update of the db metadata and all is well.  Thank you @JoeViking245 and to everyone involved in getting the fix implemented so quickly.  🕹️

[Omegasis]

Nice! I came here for the exact same error lol

That was a quick fix.